Front Desk Agent

2 weeks ago

Hunter River, Canada Cymbria Campground & RV Park Full time

Durée de l'emploi: Saisonnier
- Langue de travail: Bilingue
- Heures de travail: 40 hours per week
- Education:

- Expérience:

- **Education**:

- College/CEGEP
- ** Work setting**:

- Staff accommodation available
- Campground workers
- ** Tasks**:

- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- ** Student status**:

- Full time enrollment
- ** Computer and technology knowledge**:

- Word processing software
- Spreadsheet
- Internet
- ** Transportation/travel information**:

- Own transportation
- Own vehicle
- Valid driver's licence
- ** Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Work under pressure
- ** Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
- ** Screening questions**:

- Are you currently legally able to work in Canada?
- ** Experience**:

- 7 months to less than 1 year
- ** Other benefits**:

- Free parking available
- On-site amenities
- On-site housing options
- ** Support for youths**:

- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth

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