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Junior IT Specialist

2 weeks ago

Vancouver, Canada DSV Full time

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
- Job area: Specialist

**DSV - Global Transport and Logistics**

Location: CAN - Vancouver, Melville St
Job Posting Title: Junior IT Specialist, Surrey
Time Type: Full Time

SUMMARY
Be a key member of the Solutions IT Support team which supports the warehouse management system portfolio consisting of internal products. Acquire comprehensive product knowledge from software providers and enhance in-house expertise to optimize the IT value chain. The role involves fostering positive and constructive relationships with both internal and external customers to achieve shared goals and objectives. Support the global organization with excellent product knowledge, implementation experience and IT insight. Particularly, it requires a strong focus on the 3 regional business solution teams and the corporate service and consulting function.

KEY DUTIES AND RESPONSIBILITIES
- Daily professional support of implemented warehouse management systems in all technical aspects in DSV
- In this role, he/she is working in an environment with multiple partners, the IT infrastructure teams, the logistics teams, the regional IT warehouse project teams etc.
- The Jr. IT Specialist is single point of contact for the support aspects in a productive environment.
- Release changes, rollouts and hotfix are solely deployed by the Solutions IT Support Team. Control, audit and deployment organization (date, time, communication etc.) can be assigned to this position.
- Structural, organizational and technical tasks supporting an efficient and high-quality run of WMS are assigned to this position as key tasks.
- The Jr. IT Specialist is the technical contact for any technical problems with WMS and infrastructure for WMS.
- Any adhoc tasks as defined by management.
- Quality, Health & Safety:

- Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety, and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
- Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience
- Bachelor’s degree or above in IT, business administration, logistics or a similar discipline
- Minimum 2 - 3 years of work experience, ideally in an international environment with strong focus on warehousing system management
- Very good knowledge in SQL

General Operations Skills/Competencies:

- Good command, both verbal and written, English skills.
- Bilingual (Spanish) preferred with exposure in international working environment.
- Ability to create collaborative engagements and active listening.
- High priority for teamwork
- Strong interpersonal skills, building professional relationships internally and externally.
- Strong problem-solving skills and analytical skills
- Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results.
- Both a team builder and a team-player
- Excellent organizational and time management skills

Language and Computer Skills
- English is the principal language for this position, additional languages may be required in other locations.
- Ability to communicate effectively in a diverse multicultural environment.
- Knowledge of MS SQL and SharePoint; and
- Overall knowledge of Microsoft Office Suite
- Any warehouse management System
- Physical Demands
- Prolonged periods sitting and standing at a desk and working on a computer.
- Occasional travel may be required; national and International (approximately 15-20%)
- Requirement to regularly travel and support multiple buildings in local area

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day - from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.