Full Time Medical Secretary/receptionist 8 Month

2 weeks ago

Mississauga, Canada Summerville Family Health Team Full time

**Position Overview**:
The Medical Secretary/Receptionist acts as the initial point of contact for patients and the general public. He/she supports the health care providers within the Covid, Cold and Flu Care Clinic by answering phones, booking appointments and providing a wide range of administrative activities.

**Duties & Responsibilities**:

- Welcome patients, answer and triage phone calls as well as schedule patient visits as required;
- Respond to requests from the public, external collaborators and other contacts in an efficient and pleasant manner;
- Keeping up to date on all Covid-19 and IPAC information/rules
- Transcribe, compose, edit, upload, file and/or process medical correspondence and reports.
- Complete all appropriate referrals and paperwork;
- Perform other administrative duties including maintaining equipment and office supplies, photocopying, filing, faxing, printing, distributing mail; arranging for courier services;
- Liaise with other staff within the CCFCC to exchange information and procedures;
- Other duties as assigned.

**Qualifications**:

- Medical Administration certificate plus experience in a primary health care environment;
- Excellent customer service skills;
- Understanding and ability to use medical terminology;
- Compassionate sensitivity to patient needs and confidentiality/privacy;
- Problem-solving skills, ability to use sound judgment;
- Interpersonal skills, diplomacy and discretion, excellent telephone manner;
- Excellent oral and written communication skills;
- Ability to manage multiple deadlines, prioritize and work well under tight timelines or changes in priorities;
- Organization and administration skills, accurate and detail-oriented.

**_Effective October 1, 2021 all staff, professional staff, volunteers and learners at Summerville FHT will be required to provide proof of full vaccination with a COVID-19 vaccine, with the exception of those who have an approved medical exemption or accommodation_**

**Job Types**: Full-time, Fixed term contract
Contract length: 8 months

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- With proper PPE and IPAC training, the employee must be able to work in a Covid-19 environment.

**Experience**:

- Primary Care: 2 years (required)

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