Organizational Management

**Requisition ID**: 367762

**Position Number**: 20063940

**Posting End Date**: October 10, 2024

**City**: Winnipeg

**Employer**: Shared Health

**Site**:Shared Health - Newport Bldg

**Department / Unit**: SH HR Shared Services Production Ctr

**Job Stream**: Non-Clinical

**Union**: Non Union

**Anticipated Start Date**: 10/21/2024

**FTE**: 1.00

**Anticipated Shift**: Days

**Work Arrangement**: Hybrid

**Daily Hours Worked**: 7.75

**Annual Base Hours**: 2015

Salary is commensurate with education and qualifications.

Shared Health leads the planning and coordinates the integration of patient
- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

**Position Overview**:
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

The Provincial Human Resources Shared Services Centre (PHRSSC) within Shared Health provides client services and human resources information transactional processing and maintenance services for employees represented by seven unions each with multiple collective bargaining agreements in the multi-enterprise network of publicly funded health system service delivery organizations and providers in Manitoba. Currently there are 45,000+ (and growing) employees served by PHRSSC.

**Main Function**:
The Organizational Management - CSR will focus on administrative and technical support to the Organizational Management department. This may include but is not limited to organizing and processing requests for information, validating positions and job codes in SAP, and completing a variety of audits on organizational structure in SAP. This position supports and models a customer service focus by responding to standard requests from internal clients, or seamlessly relaying the request to the appropriate OM Analyst. The Organizational Management - CSR works with growing independence and in consultation with other members of the department to administer standardized processes in line with Shared Health policies and standards as well as applicable legislation and collective agreements. This position may also participate in various project teams.

**Experience**:

- 2 years of experience working with an enterprise resource planning or human resources information system for processing administrative documentation is required (SAP is preferred).
- 1 year of experience communicating with all levels within an organization and managing sensitive customer confidential information.
- 1 year of experience with ticketing and case management solutions is considered an asset.
- Previous experience interpreting and providing guidance on employment legislation, collective bargaining agreements and employer policies to staff is considered an asset.

**Education (Degree/Diploma/Certificate)**:

- Completion of a high school diploma or high school equivalency from an accredited educational institution is required.
- Completion of a post-secondary diploma and/or certificate in a relevant discipline such as business administration, human resources or payroll from an accredited post-secondary education institution is required.
- Payroll Compliance Practitioner (PCP) is considered an asset.
- The completion of specialized certificates or training courses in human resources information management systems, and applicable Manitoba employment and/or payroll legislation are considered assets.
- An equivalent combination of education and experience may be considered.

**Certification/Licensure/Registration**:

- Active member in good standing of an associated regulatory body as appropriate.

**Qualifications and Skills**:

- Demonstrated staff level leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.
- Strong verbal and written communication skills (English).
- Working knowledge of applicable legislation pertaining to HR Functions (i.e. Payroll, OESH, Compensation, etc.).
- Extremely organized with strong prioritization skills, detail-oriented, and the ability to multi-task
- Ability to work in a fast-paced environment with multiple priorities and changing demands while being responsive to end user needs.
- Must be reliable and punctual, bring a positive attitude and enjoy being a problem solver and helping others.
- Resourceful and hold strong problem-solving capabilities, with excellent attention to detail.
- Extremely detail-oriented, with strong interpersonal and collaborative work style and ability to develop effective working relationships with staff at all levels and demonstrate commitment to being a team player.
- Ability t