Store Manager

5 days ago

Etobicoke, Canada Steve Madden Full time

**Title**:Store Manager

**Reports To**: District Manager

**General Summary**: Manages the day-to-day operations of a retail store to achieve targeted productivity, sales and profitability. Assists in all aspects of the daily operations of a retail store. Store Managers may be required to perform duties of all store personnel.

**Major Responsibilities**:include the following:

- Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
- Actively recruit, interview, hire, train, schedule and evaluate store management and sales staff on a continual basis.
- Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
- Demonstrates salesmanship skills by maintaining sales productivity levels.
- Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
- Monitors deliveries of product movement within the store to ensure effective inventory and merchandise management.
- Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
- Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.
- Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
- Ability to use POS system.
- Implements security precautionary measures to protect company assets.
- Responsible for payroll of associates.
- Other duties may be assigned and Special projects as needed
- Able to lift boxes maximum weight of 50 pounds
- Able to stand for long periods of time, approximately 6-8 hours
- Able to safely use a ladder, maximum height of 10 ft.

**Education, and/or Experience**:

- High school diploma or equivalent
- 2-4 years management experience in fashion retail
- 2-4 years retail experience

**Language Skills**:

- Ability to read, write, and understand English required and French in Quebec.
- Strong interpersonal and customer service skills
- Strong verbal and written communication skills required.
- Proper telephone etiquette

This job summary does not alter in any way the employment-at-will nature of the employment relationship, nor does it constitute a contract of employment between the job incumbent and the organization.

**Job Types**: Full-time, Permanent

**Salary**: $47,795.07-$59,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- Retail management: 3 years (required)

Work Location: In person

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