Claims Coordinator

1 week ago

London, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Job Summary**:

- The Workers’ Compensation Claims Department is responsible for generating Employer Report of Injury forms for submission to the applicable Workers’ Compensation Boards across Canada. Additionally, the department provides ongoing claims management and return-to-work support by liaising with all key stakeholders. The Claims Coordinator plays a crucial role in providing administrative support for effective occupational claims management.
Now, if you were to come on board as our Workers’ Compensation Claims Coordinator, we’d ask you to do the following for us:

- Conduct timely reviews, assignments and follow-ups of work-related incidents.
- Gather necessary information to complete and submit Employer Report of Injury forms.
- Verify the accuracy and assess compliance with policy requirements for Workers’ Compensation entitlement: provide objections and rationale if requirements are not met.
- Manage an active claims caseload, maintaining current file documentation and file notes using Origami Risk Management Software system.
- Conduct regular and ad-hoc accident reporting utilizing Origami and advanced Excel features.
- Report key metrics to support continuous improvement in occupational disability claims statistical analysis.
- Perform other duties as required.

Think you have what it takes to be our Workers’ Compensation Claims and RTW Specialist? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

- 1-3 years of work experience in an administrative support role.
- Relevant College degree with a focus on administrative support, medical administrative support, Human Resources, Health and Safety or legal fields.
- Experience in filing multi-provincial Workers’ Compensation claims (preferred).
- Bilingual (English/French) is preferred.
- Excellent interpersonal and communication skills.
- Ability to maintain confidentiality.
- Strong organizational and multitasking skills.
- Proficient in Word, Outlook, Excel and PowerPoint.
- Working hours: 10:00 a.m. to 6:00 p.m.

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