Maintenance Coordinator

Who We Are

Eagleson Properties Ltd. is a boutique property management company located at Main & 14th in Vancouver. We manage a diverse portfolio of residential, commercial and strata properties, and our small, close-knit team works collaboratively to keep things running smoothly. We’ve been in business for 8 years, and as a young, growing company we pride ourselves on adaptability, problem-solving, and bringing integrity to everything we do.

We’re not a big corporate shop — we’re a startup-style team that leans on each other. We value hard work, but also balance it with lightness and good humor to make sure stressful situations don’t weigh us down.

The Opportunity

We’re looking for a **Maintenance Coordinator** to join our team. This role is central to how we deliver great service to our clients and tenants. At its core, the job is about receiving and coordinating maintenance requests, documenting projects, and ensuring communication flows clearly between tenants, owners, vendors, and property managers.

But more importantly: this is a growth role. The right person will start with the day-to-day coordination, and over time can grow into larger **project management responsibilities** — overseeing big-ticket projects like roof replacements, building envelope repairs, and mechanical upgrades.

This is a fantastic role for someone who:

- Loves organizing, solving problems, and making things run efficiently.
- Has curiosity (a keen interest in learning about building science is a big plus, but not mandatory).
- Wants to grow with a company rather than just show up and “do a job.”

What We Value Most
- **Aptitude over experience.** You don’t need 10 years in property management — you need the right mindset.
- **Self-motivation.** We’re a small team. You’ll get support, but you’ll also need to take initiative and keep projects moving.
- **Eagerness to learn.** Laws, building systems, vendor relationships — there’s a lot to learn, and we want someone who’s excited to pick it up.
- **Fit.** We work closely together; the right personality fit matters more to us than checking every box on a resume.

Key Responsibilities

**Administration & Coordination**
- Receive and document all maintenance requests.
- With the assistance of the Property Manager; triage requests, determine urgency, and coordinate appropriate response.
- Communicate clearly with tenants, owners, and contractors — documenting all updates.
- Schedule and coordinate property access in compliance with the Residential Tenancy Act.
- Maintain and update building information and company wiki (recording shut-off locations, repair histories, etc.).
- Support property managers and the managing broker with small and large project documentation.

**Project Support**
- Assist with the planning, tracking, and completion of larger capital projects.
- Review invoices, quotes, and contracts for accuracy.
- Communicate scope and progress to clients.
- Learn to spot when external consultants may be needed.

**Finance & Recordkeeping**
- Reconcile maintenance invoices and expenditures.
- Cross-check invoices against quotes and approvals.
- Support chargeback processes for tenant-caused damage.

**Resident & Vendor Relations**
- Maintain positive relationships with tenants, owners, and vendors.
- Build trust with contractors (your communication style should make people _want_ to pick up when you call).

**Qualifications**:

- High school diploma (college/technical education is a plus, but not required).
- At least 2 years of administrative experience is preferred — but not mandatory if you show the right aptitude.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication.
- Positive attitude, adaptable, and collaborative.

Why Join Us?
- **Growth potential**: Start with maintenance coordination, grow into project management.
- **Small team impact**: You won’t be a cog in the wheel — your work will directly shape how our company grows.
- **Learning opportunity**: Exposure to building systems, vendor management, tenancy law, and capital project management.
- **Culture**: Professional, hardworking, but down-to-earth and supportive.

Core Values
- Commitment
- Integrity
- Respect
- Communication
- Learning
- Efficiency

**How to Apply**

**Compensation & Benefits**
- **Base salary**: $48,000-$52,000/year (includes vacation pay)
- **Performance bonus**: 10% commission on project management fees for larger projects
- **Benefits package**: Extended health, dental, and paramedical coverage
- **Tuition rebates**: Support for ongoing professional development and training

**Job Types**: Full-time, Permanent

Pay: $23.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Work Location: In person