Security Guard

6 days ago

Newmarket, Canada Paragon Security Full time

**Job Details -**
- **Position**: Security Guard
- **Site**: Upper Canada Mall
- **City**: Newmarket, ON
- **Job Type**: Full time, Permanent
- **Hours**: Various Shifts, 40 hrs per week
- **Pay Rate**: $17/HR

**Employer Highlights -**
- Employer paid benefits including medical, dental and vision care, life insurance
- Opportunities for growth and advancement
- You will be matched with a Career Centre Representative to monitor your development and support your success
- Continuous training support and opportunities
- Employee incentive programs
- Peer recognition programs

**Mandatory Qualifications -**
- Must possess a valid Ontario Security Licence
- Must have First Aid & CPR Level C

**Required Experience -**
- Minimum of 1 year experience in a security environment (Tactical experience preferred)
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, CCTV monitoring systems
- Strong Customer Service skills
- Demonstrated punctuality and reliability, tact and diplomacy
- Post-Secondary education in a Law Enforcement/Security program
- Excellent verbal/written communication skills

**Duties -**
- Working closely with Mall Management
- Full knowledge of 494, Trespass to Property, and Oxford Customer Service Excellence
- Filing paperwork
- Responsible for coaching and counselling guards
- Ensuring guards are trained on important procedures (fire panel, power-outage, bomb threat, etc)
- Adjusting schedules according to operational needs with scheduling software
- Be aware of any procedures or site changes
- Memo book checks
- Review incident reports to ensure all is up to standard
- Review and save important CCTV footage
- Writing reports
- Obtaining statements and collecting information for Incident Reports
- Performing Customer Service-related functions
- Experience with enforcing TPA and situations where Use of Force is required
- Be physically capable of performing the required duties
- Basic knowledge and use of integrated security systems

**Diversity & Inclusion Statement

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