Clinical Coordinator, Community Mental Health

Salary range: The salary range for this position is CAD $45.87 - $57.28 / hour Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

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Detailed Overview:
In accordance with Fraser Health's Vision, Mission and Values, Mental Health & Substance Use program mandates and clinical practice guidelines, and with an emphasis on rehabilitation and recovery and reducing barriers to re-enter the system of care, supports individuals and families with and affected by acute/episodic mental illness and substance use disorders by coordinating the day-to day operation of the mental health & substance use team, enabling care coordination within the local service area and across the care continuum including substance use services, mental health services, regional and provincial services. Facilitates consistent, relevant and timely treatment on-demand, rapid re-engagement, and access to information and outreach services where appropriate and feasible to assess and/or engage with clients within their own environment and community. Provides leadership to contracted service providers and interdisciplinary teams in the development, delivery, and evaluation of service delivery to enable effective utilization of client resources.

Establishes strong working relationships with other health care providers and community partners. Ensures that operations and service planning align with establishing a dignifying, purposeful and trusting relationship with clients, promoting self-determination and independence; encourages knowledge exchange in day-to day activities, and empowers clients and natural supports to connect and engage within their communities. Ensures that individuals with lived experience and their family members are supported in navigating the health care system.

**Responsibilities**:

- Coordinates the day-to-day activities to ensure optimal use of resources and efficient use of clinical staff by methods such as establishing client priorities, assigning and adjusting work assignments, ensuring that necessary resources are available, promoting a positive team environment, and ensuring that staff have access to critical incident debriefing.
- Supervises designated clinical staff by participating in performance evaluation, assisting in planning staff training, development and orientation requirements, and developing, organizing and implementing in-services and education programs for staff in collaboration with the Manager. Participates in the recruitment of new clinical staff by acting as an interview panel member, developing interview questions, and making recommendations to the Manager regarding hiring decisions. Conducts client file reviews by reviewing clinical records ensuring that they are complete and clinically sound.
- Provides a linkage between community mental health and substance use programs, the acute care hospitals, and community residential facilities by performing duties such as leading and participating in intake meetings, client reviews, discharge planning rounds, case conferences to review cases that may require follow-up and meeting with the Mental Health & Substance Use Clinicians to discuss new referrals or those currently on caseload.
- Assists staff in resolving complex clinical issues by providing clinical consultation, role modeling, instruction, and coaching with problem solving. Oversees the development of joint care plans by methods such as providing reminders to staff and reviewing and monitoring care plans to ensure proper completion.
- Participates with patients, families, community supports, interdisciplinary treatment teams and facility care providers to coordinate serv