Mobile Lab Patient Technician

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.
Make a difference - join the LifeLabs team today

Do you want to help improve patients’ healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years’ experience. We provide laboratory testing services that help healthcare providers diagnose, treat, monitor, and prevent disease in patients. LifeLabs is currently looking for a Mobile Lab Patient Technician to join our team in Brockville, ON

As a Mobile Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business and will let you see the difference that you make in patients’ lives. This is a Part Time Regular role with variable shifts scheduled Monday to Friday with a Saturday rotation.

Our Mobile Lab Patient Technicians play an important part in on-site patient care in locations including private homes, commercial facilities, retirement homes, and long-term care facilities. This is an active and rewarding role that will let you build relationships with patients and see the difference that you make in their lives and healthcare outcomes.

**Must have a valid driver’s license and a reliable vehicle. Will be required to do phlebotomy in RH and LTC facilities as well as private homes. Must have booster shot for Covid 19. Will be required to go to RH and LTC facilities as well as private homes for blood draws.**

**Your responsibilities will include**:
Organizing a daily schedule of visits to facilities and private residences to collect specimens as per physicians’ requests, planning your route according to courier times, specimen integrity, and required travel time.
Performing phlebotomies, connecting/disconnecting Holter monitors, and performing ECG tracings.
Collecting and delivering specimens to designated labs for testing.
Accession, spin, separate and prepare for transport to reference lab as required.
Booking patient appointments, requesting required information from patients, explaining the specimen collection process, and ensuring patients have followed necessary test protocol prior to specimen collection.
Liaising with doctors, facility staff, and CCAC staff regarding patient problems, changes in scheduling, specimen collection procedures, and other matters.

Are You a Good Fit?

LifeLabs is seeking an emphatic and adaptable person who can deliver exceptional customer service and relate to patients even in stressful situations. Do you have:
Valid driver’s license with a clean driving record and access to a vehicle.
Satisfactory criminal reference check.
Phlebotomy experience.
Excellent communication skills to enable you to relate with a wide variety of people.
Problem solving skills and the ability to think quickly on your feet.
Ability to maintain the strictest standards of patient privacy and confidentiality.

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.
LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.