Cannabis Retail Guide

2 weeks ago

Kelowna, Canada Kēlo Cannabis Full time

**About Kēlo**

Kēlo Cannabis is centered around one key element - living your glorious life. We are a driven, passionate, and entrepreneurial team who shares the vision for a thriving West Coast lifestyle.

We care just as much about savoring sunny days at the beach as we enjoy powdery moments on the slopes or relaxing on a patio with friends after a long hike.

**The Opportunity**

We are seeking dynamic, passionate, and talented individuals to join the existing team at our Downtown Kelowna location. These positions offer the opportunity to gain valuable experience in roles that promote growth in a rapidly expanding industry. Our bottom-up approach of listening to employees and customers has quickly made Kēlo one of the leading forces in the local environment. Suppose you have been searching for a job where you receive the tools needed to personalize a position, positively impact the local community, and work closely with a group of friends to build something significant. In that case, Kēlo is the company for you

**The Position**

Retail Guides are responsible for creating and maintaining an elevated guest and customer experience. As the front-line workers, Retail Guides work closely with senior team members to continuously improve product selection, service style, and business practices based on their knowledge and the feedback given to them from guests.

Retail Guides are responsible for supporting day-to-day operations of the retail location in accordance with the Liquor and Cannabis Regulation Branch (LCRB), Employment Standards, Human Rights Legislation, and Kēlo Standard Operating Procedures.
- Provide exceptional customer service
- Be a positive representative of the Brand
- Strive to improve professional traits and industry knowledge continuously
- Drive traffic to the retail location
- Deliver cannabis orders
- Grow sales and profitability for the company
- Optimize inventory along with other systems
- Improve team performance and dynamics

**Qualifications**
- Current or prior experience in a non-medical cannabis retail environment preferred
- Current or prior experience in a retail or service environment preferred
- Minimum 19 years of age, Selling It Right Certificate
- Full Drivers License
- Experience using Point of Sales systems preferred
- Strong verbal and written communication skills
- Highly engaging interpersonal skills
- Reliable time management
- Ability to work well independently and with others
- Self-driven and goal-oriented
- High level of ethics, values, and integrity
- Flexible availability, including evenings, weekends, and holidays
- Passion for the legal cannabis and retail industries

**Remote Work**
- No

**Job Types**: Full-time, Part-time, Casual

**Salary**: $16.00-$18.00 per hour

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Company events
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Kelowna, BC V1Y 7E4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cannabis Sales Associates: 1 year (preferred)
- customer service: 1 year (required)

Licence/Certification:

- Drivers License (required)

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