Customer Service Representative

7 days ago


Burnaby, Canada Lightspeed Communications Full time

Lightspeed is one of Canada's original Internet Service Providers and we are searching for an outgoing, enthusiastic member to join our local team.

We are seeking a team player who is self-motivated with strong attention to detail in data entry. You will consistently go the extra mile when it comes to organizational skills. You must be enthusiastic, with polite customer service skills. You will answer inbound customer billing inquires and report directly to the office manager.

**RESPONSIBILITIES**

Process Credit card payments and refunds
Run customer A/R reports
Answer inbound customer calls with regard to account balances
Notify overdue accounts
Enter Daily customer payments from major institutions
Approve orders for provisioning and shipping
Communicate to resolve customer discrepancies

**EXPERIENCE**

Must have a minimum of 1 year of experience
Worked in a high paced setting
Worked directly with customers

**SKILLS**

A high degree of accuracy and attention to detail
Working knowledge of Microsoft Office, Excel
Excellent data entry skills
Proven ability to calculate, post, and manage figures
Strong command of English, both oral and written
Must Be flexible
Team player with a positive manner

**EDUCATION**

Must have completed Grade 12
Post-Secondary education is an asset

Compensation: $19.15 per hour to $22.15per hour. Roughly: $41,551.00 - $46249.00 annually

**Salary**: $19.15-$22.15 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
The office is regularly sanitized and cleaned. Facemasks in the office are currently voluntary. Clear plastic dividers at workstations.

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location



  • Burnaby, Canada White House Design Company Inc. Full time

    Our drive for continuous improvement mandates the addition of a Customer Service Representative. Read on if you have the talent and passion to join us! Sympli stands for inclusivity and so do you! The Customer Service Representative is responsible for providing quality frontline service to clients in order to build and maintain solid customer relationships....


  • Burnaby, Canada Mountain West Studios Full time

    Do you love working with people? Have a sparkling personality? We are looking for an exceptional person to join our team as a Customer Experience Representative. This rep will play an important role in supporting our Customer Service Manager by handling customer queries & requests in our busy period. **Responsibilities**: - Entering and handling customers...


  • Burnaby, Canada Milani Plumbing Heating & Air Conditioning Ltd. Full time

    As Vancouver’s largest plumbing, heating and air conditioning company continues to expand, we need to add more people to our award-winning team! We are seeking a full-time customer service representative to join our Customer Service team. With more than 120 service trucks on the road, we field a large volume of calls every day from people all over the...


  • Burnaby, Canada Groupe Touchette Inc. Full time

    **Job Purpose** The Customer Service Representative will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! Are you looking for a job with a Quebec-based company of national scope, a dynamic work environment stimulated by innovation, a collaborative team and a flexible schedule...


  • Burnaby, Canada Groupe Touchette Inc. Full time

    **Job Purpose** The Customer Service Representative will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! Are you looking for a job with a Quebec-based company of national scope, a dynamic work environment stimulated by innovation, a collaborative team and a flexible schedule...


  • Burnaby, Canada Ritchie Bros. Full time

    Join us on our journey and move forward with us, build your success, and grow your career. Our** Chilliwack, BC **site is looking for a **Part Time Customer Service Representative (CSR) **who'd like to be part of the excitement of our auction business. This is regular hourly week with overtime surrounding our auctions including Weekends and Evenings.. This...


  • Burnaby, Canada Mr. Payday Easy Loans Inc. Full time

    Our growing consumer lending company is looking for a Customer Service Representative to join our team. Job duties include: - Provide exceptional customer service - Research and evaluate loan applicant's financial status, references, credit and risk - Complete and submit credit and loan documentation - Promote sale of credit and loan services - Strong...


  • Burnaby, Canada Pipe Staffing Full time

    Pipe Staffing is an affiliate of Milani Plumbing, Heating & Air Conditioning and is under the Milani Group of Companies. Looking for: Full Time Customer Service Representative **Duties**: - Learn about our services inside and out to be able to answer any questions from customers - Learn to identify customers’ concerns and desires to provide appropriate...


  • Burnaby, Canada Pipe Staffing Full time

    Pipe Staffing is an affiliate of Milani Plumbing, Heating & Air Conditioning and is under the Milani Group of Companies. Looking for: Full Time Customer Service Representative **Duties**: - Learn about our services inside and out to be able to answer any questions from customers - Learn to identify customers’ concerns and desires to provide appropriate...


  • Burnaby, Canada Wesco Full time

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to...