Service Associate, Personal Insurance
2 weeks ago
We put our people first. As an employer of choice, Acera Insurance, formerly Sylvan Agencies, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._
- Our people are:_
- _encouraged to challenge the status quo and never stop learning in their commitment to excellence._
- _empowered with a sense of accountability and autonomy to take ownership of their work._
- _treated with respect and act with integrity by putting clients, colleagues and community first._
- _recognized for their achievements and celebrate festivities, big and small, to make work fun._
- We also proudly offer most employees the opportunity to become owners. With over 550 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible._
- Join our award-winning network of over 1,000 professionals across Canada and change the way people feel about insurance._
**SERVICE ASSOCIATE, PERSONAL INSURANCE**
The _Service Associate, Personal Insurance_ is an important part of the Acera team, working closely with other departments such as Commercial and Personal Lines, as well as Operations. This role does not require prior insurance experience but rather strong excel and word skills as well as high attention to detail and an ability to manage/prioritize tasks in order to balance a busy workload. The keys to success in this role include having strong computer skills, the ability to work collaboratively as part of a team, and the commitment to staying organized in a busy environment with changing priorities.
**LOCATION AND STATUS**
- Sylvan Lake, AB
- Full-time, permanent
**QUALIFICATIONS**
- Experience in an office environment
- Strong excel and word skills as well as a confident user of the Microsoft Office Suite of products, familiar with office technology such as scanners, copiers, and fax machines
- Experience with insurance document management software is considered an asset
**VALUES & COMPETENCIES**
- High degree of professionalism and integrity
- Self-starter with strong organizational ability
- Critical thinker with strong attention to details
- Flexible and adaptable with proven problem-solving skills
- Works well within a team and independently
- Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. With over 60 locations across Alberta, British Columbia, Ontario and the Yukon, and $1 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge and resources to our personal and commercial clients nationwide, including comprehensive group benefits._
- Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply._
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Vision care
Schedule:
- Monday to Friday
**Experience**:
- Data entry: 1 year (preferred)
- Office: 1 year (preferred)
- insurance document management software: 1 year (preferred)
Work Location: In person
-
Service Associate, Personal Insurance
13 hours ago
Sylvan Lake, Canada Acera Insurance Full timeService Associate, Personal Insurance - Sylvan Lake Dec 7, 2025 Location: Sylvan Lake, AB, CA We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are: Encouraged to challenge the status quo and never stop learning in their...
-
Town of Sylvan Lake, Canada Acera Insurance Services Ltd. Full timeA leading Canadian insurance brokerage is seeking a full-time Service Associate for their Personal Insurance team in Sylvan Lake. You will review insurance applications, ensure accurate data entry, and process renewals. Strong Excel and Word skills, attention to detail, and the ability to manage tasks in a busy environment are essential. Previous insurance...
-
Personal Insurance Advisor
2 weeks ago
Sylvan Lake, Canada Acera Insurance Ltd Full timeWe put our people first. As an employer of choice, Acera Insurance, formerly Sylvan Agencies, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a sense of...
-
Client Advisor, Personal Insurance
2 weeks ago
Sylvan Lake, Canada Acera Insurance Services Ltd. Full time $60,000 - $90,000 per yearWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take ownership...
-
Cold Lake, Canada Acera Insurance Services Ltd. Full timeA leading Canadian insurance brokerage is seeking a full-time Service Associate for their Personal Insurance team in Sylvan Lake. You will review insurance applications, ensure accurate data entry, and process renewals. Strong Excel and Word skills, attention to detail, and the ability to manage tasks in a busy environment are essential. Previous insurance...
-
Client Executive, Signature Insurance
5 days ago
Sylvan Lake, Canada Acera Insurance Full timeClient Executive, Signature Insurance Nov 13, 2025 Location: Sylvan Lake, AB, CA We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are: Encouraged to challenge the status quo and never stop learning in their commitment to...
-
Personal Insurance Advisor
4 days ago
Sylvan Lake, Canada Sylvan Agencies Full timeAt Sylvan Agencies, we take a human approach to insurance. We staff the best, we hire the best. People who are professional, experienced, and focused on exceeding the needs of our clients. We have a lot of fun and we are committed to being an employer of choice. Not to mention our annual ‘Dream’ program that awards four lucky employees with up to $10,000...
-
Client Executive, Signature Insurance
2 weeks ago
Sylvan Lake, Canada Acera Insurance Full time $60,000 - $120,000 per yearWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take...
-
Client Advisor, Commercial Insurance
6 days ago
Sylvan Lake, Canada Acera Insurance Full timeClient Advisor, Commercial Insurance Dec 2, 2025 Location: Sylvan Lake, AB, CA We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are: Encouraged to challenge the status quo and never stop learning in their commitment to...
-
Personal Insurance Advisor
5 days ago
Sylvan Lake, Canada BrokerLink Full time**Branch: Sylvan Lake, AB** **Position: Personal Insurance Advisor** **Status of Position: Full Time** Join our team and make a difference! We are passionate about taking care of our customers and ensuring we are there when they need us most. With over 200 community branches and 2,700 employees, we’re proud to say that BrokerLink has become one of...
