Technical Training Manager

5 days ago

Toronto, Canada Level Access Full time

Interested in working for a company that provides you a chance to grow professionally, give back to society and make money doing it? If so, Level Access may be the right company for you.

**Key Responsibilities**:

- Conduct comprehensive needs analysis in collaboration with business unit stakeholders to identify training requirements.
- Design, develop, and implement training materials for both e-learning platforms and live presentations.
- Deliver engaging and impactful live training sessions, ensuring that content is accessible and tailored to various learning styles.
- Oversee and execute new hire onboarding processes, including role certification for Accessibility Consultants and Advisor Service Representatives.
- Provide ongoing training and enablement for our suite of SaaS products, ensuring continuous learning and development across teams.
- Manage and maintain the Learning Management System (LMS), with a preference for experience using Skilljar.
- Ensure all training materials meet accessibility standards, leveraging experience with HTML, CSS, and WCAG.

**Desired Experience**:

- 3+ years of experience in a training and development role, preferably within a technical or SaaS environment.
- Proven ability to create e-learning courses, with experience in Articulate 360 and Storyline being highly desirable.
- Strong experience in LMS management, with a preference for Skilljar.
- Proficiency in HTML, CSS, and WCAG, with a demonstrated ability to create accessible training materials.
- Excellent communication skills, with the ability to convey complex technical information clearly and effectively.

**Application Process**

This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO for individuals located in Mexico. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.

Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2024, Level Access. All rights reserved.

**#LI-Remote

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