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Account Manager

2 weeks ago

Woodbridge, Canada Bespoke Wine and Spirits Full time

**SALES REP - BESPOKE WINE AND SPIRITS**

Are you passionate about delivering an exceptional customer experience? Do you enjoy working with a team in a fun environment? Would you like to learn more about the world of wine?

Enjoy a work environment surrounded by world-class wines and spirits with a 10-year trailblazing history. You will enjoy a relaxed, open-door environment where ideas can be easily shared within a workplace that inspires enthusiasm, excellence, and leadership. As one of Ontario's top import agencies, we strive to introduce new products and brands which are constantly under development. Bespoke offers rewarding opportunities for career development, opportunities to travel to amazing wine regions with continuous learning.

If you would like to join our team of long-tenured representatives who are proud to be a part of a unique agency success story, please see our opportunities below:
As a full-time **Account Manager, **you will play a vital role in providing exceptional customer experience, engaging the customer from the moment you enter their establishment to engage in wine tastings.

**Must Have**:

- All applicants must be the minimum age of 19 with a flexible availability
- Must have a valid license and clean driving record with own car
- The position is FULL TIME with Flexible work hours.
- Occasional evening events occurring during winemaker visits.
- Proven track record with demonstrated sales and customer service skills.
- High School or equivalent education required.
- Excellent customer service and teamwork skills. Must be able to enthusiastically interact with customers to drive sales.
- Meet the physical demands of a retail environment including lifting cases of wine on occasion.

**KEY COMPETENCIES**
- Setting Sales Unit Strategy
- Establishing a plan to achieve the Retail channel sales objectives, taking into consideration overall business and sales goals, market opportunities, past sales results, and available resources; reviewing progress and adjusting the plan as needed.
- Making Sales Operations Decisions
- Making day to day decisions required to manage the sales cycle
- Securing and comparing information from multiple sources to identify key issues.
- Committing to an action after weighing alternative solutions against important decision criteria.
- Organizing and following up on sample drop offs
- Driving for Results/Raising the Bar
- tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
- Guiding Sales Opportunities/Business Acumen
- Developing strategic sales solutions with a focus on growth year over year.

JOB REQUIREMENTS
- Communication - clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations, communicating in a focused and compelling way that drives others’ thoughts and actions.
- Building Trusting Relationships - using appropriate interpersonal styles to establish effective relationships with restaurant partners and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
- Creating a Service Reputation - Crafting and implementing service practices that meet customers’ and own organization’s needs; using appropriate interpersonal styles and techniques to resolve difficult customer situations and regain customer confidence.
- Formal Presentation - Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.

**PREFERRED QUALIFICATIONS**
- Minimum of 3-5 years of sales experience, supervisory or team lead experience in a related or complementary field.
- Strong time management and organization skills with attention to detail and accuracy
- Self-Initiated
- Proactive problem solver
- Experience in digital marketing and community management preferred
- Experienced in outside sales
- Industry knowledge pertaining to wine industry
- Must have a valid driver’s license
- Proficient in MS Office; experience with Excel and PowerPoint
- Any other spirit, wine or beer training preferred (WSET, CSS).

**You Will**:
Assist in product tastings. Engage 2-5 restaurant accounts per day with an expectation to sample - explain and confirm orders of new as existing products.
- Receive Regular wine samples to further your education and knowledge and enjoy with your family and friends
- No commission Cap with built in incentives

**If you would like to further your knowledge of wine and spirits and enjoy customer interaction, we want to hear from you.**

**Salary**: $1,500.00-$10,000.00 per month

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: One location