Programmes Coordinator

**Join the CANSO team in Montreal as Programmes Coordinator, and help shape our Future Skies**

Are you passionate about making a difference in the aviation industry? CANSO, the Civil Air Navigation Services Organisation, is looking for a motivated and detail-oriented Programmes Coordinator to join our small, but mighty team in Montreal, Canada. This is a fantastic opportunity for someone ready to take the next step in their career, working with a global leader whose members support nearly 90% of the world’s air traffic.

In this role, your strong writing skills, proficiency with database technology, and web management experience will be key as you support our Director Programmes and engage with global stakeholders. You will also need to be hands-on and adaptable, helping with office tasks ensuring everything runs smoothly. If you bring experience in an office environment, bilingual abilities in French and English, or past experience in aviation, you will have an added advantage in contributing to our mission.

If you are highly organised, possess excellent communication skills, and are excited about contributing to the future of air traffic management on a global scale, we want to hear from you

Read on for the full job description below and see how you can become part of our mission to shape our future skies:

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- **CANSO Programmes Coordinator**
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- **Introduction**

CANSO - the Civil Air Navigation Services Organisation - is the global trade association for the organisations that provide air traffic control and associated services. CANSO Members support almost 90% of world air traffic. Members share information and develop new policies, with the aim of improving air navigation services (ANS) on the ground and in the air. CANSO represents its members’ views to a wide range of aviation stakeholders, including the International Civil Aviation Organization (ICAO), where it has official Observer status. CANSO has an extensive network of Associate Members drawn from across the aviation industry who provide ATM technology and related services.

**Purpose of Job**

CANSO’s Programmes Coordinator is responsible for assisting the coordination of day-to-day activities of CANSO’s Global Programmes. This role involves maintaining effective communication with internal and external stakeholders, supporting programme and workgroup tasks, as well managing meeting logistics and handling office administration for the CANSO Montreal office. The position requires excellent organisational and communications skills. The Programmes Coordinator works closely with the Director Programmes, Safety and Operations Programme Managers and CANSO’s Director ICAO Affairs.

**Key Duties & Responsibilities**
- Stakeholder engagement: build relationships and communicate with stakeholders, including association Members.
- Workgroup support: provide secretariat support to assigned CANSO workgroups, assist with coordination and provide resources to advance tasks. Maintain updated posting of workgroup materials on collaboration portal.
- CANSO performance monitoring and reporting: track CANSO performance against established metrics, coordinate inputs for consolidated reports, and draft quarterly and annual reports for internal and external stakeholders.
- Database and statistics: maintain an industry data database, analyse survey results, and produce consolidated reports of regional statistics and trends over time.
- Communications and publication support: draft communications materials, edit publications and coordinate their production and distribution.
- Office administrator: manage office supplies, order and maintain inventory, ensure proper functioning of office equipment, including coordination with suppliers. Ensure compliance with company policies and local regulations.
- Meeting planning and coordination: plan and coordinate office events and activities, such as workgroup meetings, workshops, and webinars including managing meeting logistics, agendas, and invitations.

**Education & Experience**:

- Education: a bachelor's degree or diploma in a relevant field such as business administration.
- Communication skills: excellent communication skills in English are essential, fluency in other languages is an asset.
- Analytical and writing skills: strong analytical, writing and proofreading skills.
- Attention to detail: strong attention to detail, including the ability to manage multiple projects simultaneously and ensure that work is delivered to a high standard of quality.
- Technical proficiency: highly proficient with Microsoft Office (Excel, Word and PowerPoint).
- Additional skills: experience with data analysis and use of Business Intelligence tools (Power BI, Tableau) as well as WordPress and CRM software;
- International experience: experience in inter