Skincare Advisor

**Job ID**: 224460
**Store Name/Number**: ON-Sherway Gardens (0544)
**Address**: 25 The West Mall, Unit #1210, Etobicoke, ON M9C 1B8, Canada (CA)
**Full Time/Part Time**: Part Time
**Position Type**: Regular

The Skincare Advisor (Consultant) is a product expert, providing friendly, professional and knowledgeable service to all clients, while expressing and elevating the client experience. They provide clients with skincare consultations as required, suggest possible routines and build their basket with complementary products and tools to meet sales goals.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Client Service & Selling Skills
- Determine the client’s needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies.
- Assist in training and educating fellow team members as needed.
- Brand “specialists” are responsible for cross-training other consultants.

Store Presentation
- Determine the client’s needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies.
- Assist in training and educating fellow team members as needed.
- Brand “specialists” are responsible for cross-training other consultants.

Merchandising and Operations
- Ensure safety and tidiness standards are respected and maintained at all times.
- Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
- Ensure compliance with sampling policies and procedures.
- Participate in inventory control.
- Designated consultants will be cross-trained in cashier functions.

**EXPECTED SKILLS AND QUALIFICATIONS**
- 1-2 years of retail/client service industry experience, and excels as a team player and ability to meet sales goals.
- Education and experience in make-up artistry.
- Ability to multi-task, while providing professional and outstanding client service.
- Effective time management, problem solving and communication skills.
- A High School graduate or equivalent.
- Flexible availability including evenings, weekends and holidays is essential.

**ADDITIONAL INFORMATION**
Physical Requirements:

- Work in a fragrance filled environment.
- Lift and carry up to 50 pounds.
- Bend and stretch to stock shelves.

**COMPANY OVERVIEW**
Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.

**Sephora stores** - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.
- Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.