IT Infrastructure Technician

5 days ago


Calgary, Canada Scott Springfield Mfg. Inc. Full time

**Job Summary**
The Computer Network Technician will have direct responsibility for supporting and managing all aspects of the Windows Server platform including production support and strategy development. This position works within the infrastructure team of the Climate Solutions segment and is the principal technical authority providing support for enterprise services. Duties include formulation of system requirements and design alternatives; platform architecture planning, installation, maintenance, problem resolution, security and system monitoring. The primary emphasis of this position is on Modine's enterprise environment including Windows Server, Active Directory, along with other Microsoft 365 offerings.

**Responsibilities**
- Provide server support to Modine facilities within the Climate Solutions Segment
- Develop process and procedure standards and documentation
- Lifecycle management for servers (physical and virtual)running the Windows operating system
- Document and communicate system enhancements or changes utilizing formal change management system
- Use Commvault and related technologies to back up and restore files
- Perform user management tasks such as crating accounts, changing passwords.
- Analyze and respond to output from server monitoring systems
- Manage and maintain all aspects of network printing solutions
- Participate in 7x24x365 support for the Windows Servers as necessary, some late night and weekend work will be required.

**Skills**
- Bachelor's degree in Information Technology, Computer Science or Engineering
- 2+ years of experience working with enterprise infrastructure technologies
- Strong knowledge of and experience with Microsoft products such as AD, Exchange, IIS and SQL
- Demonstrated ability to design, specify, install, manage and maintain enterprise server infrastructure in a Windows environment
- Knowledge of best practices, standards and policies in operating and securing windows servers
- Knowledge of best practices in physical and virtual hardware platforms for the Windows Operating System
- Knowledge, skills and experience with programming and scripting languages such Windows PowerShell
- Demonstrated ability to automate date collection, interpretation and routine system administration tasks through the use of scripting
- Strong Knowledge of network communication protocols and practices including TCP/IP, HTTP and SSL/TLS, SSH,SMTP
- Strong analytical and strategic thinking skills with a service-orientated mindset
- Ability to work effectively in a team environment with a strong willingness to participate and help others
- Excellent inter-personal skills, demonstrated ability to work closely with global IT team members

Join us in this exciting opportunity to contribute to our IT department while enhancing your skills in a supportive environment.

Expected hours: No more than 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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