Field Service Technician

We are currently hiring Field Service Technicians to join our rapidly growing team

Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.

**Perks and Benefits**
- Competitive compensation, no flat rate
- Yearly tool allowance
- Tuition reimbursement for any program or course of your choice
- Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance, and more
- Pension plan
- Boot allowance
- A provided service van with gas, insurance, and repair expenses covered
- Company provided cellphone
- Opportunities for advancement and ongoing professional development
- State-of-the-art training facilities

**The Role**

Reporting to the Field Service Manager, Field Service Technicians are responsible for driving to customer locations and troubleshooting, servicing, and repairing both Crown and competitors' lift trucks and other equipment.
- Discuss with customer and review recommended repairs. Estimate or quote repair costs. Place parts orders and complete necessary paperwork
- Perform safety and operational tests
- Perform pre-delivery inspections, lay down trucks, and install trucks as needed
- Communicate customer satisfaction information and leads to the appropriate personnel
- Complete all training as required
- Perform other duties as assigned

**Physical Requirements**
- Able to safely operate lift trucks and vehicles/service vans
- Able to sit, stand, walk, bend/stoop/twist, squat, reach below knee level, grip/grasp, work with arm outstretched, and work above chest level
- Able to lift/carry/push/pull up to 50 lbs
- Able to occasionally lift/carry/push/pull up to 100 lb, reach above shoulder level, climb stairs, climb ladders, torque, use vibratory tools, and pinch grip

**Education and Qualifications**
- High school diploma
- Valid driver’s license
- Industry related training and/or one to two years of prior experience (preferred)
- Able to read and understand hydraulic and electrical schematics
- Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder, and various types of testing equipment
- Able to read and understand service manuals and microfiche, plan and follow-through
- Good organizational, customer service, communication, and interpersonal skills required

We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks Canada will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.

**Job Types**: Full-time, Permanent

**Salary**: $29.00-$35.00 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental Pay:

- Overtime pay

**Experience**:

- mechanical: 1 year (preferred)

Licence/Certification:

- driver's license (preferred)