IT Support

**About Computek College**:
Computek College is committed to empowering students through practical, hands-on learning experiences. We're currently seeking motivated and tech-savvy students to join our IT team in a supportive and learning-focused environment..

**Position Overview**:
As an **IT Support Intern**, you’ll play a key role in providing technical assistance across the campus. This is a great opportunity for students pursuing careers in Information Technology, Help Desk Support, or System Administration to gain hands-on experience in a real-world academic settings.

**Key Responsibilities**:

- Provide first-level technical support to students, staff, and faculty
- Assist with troubleshooting hardware and software issues on campus computers and laptops
- Help with the setup and maintenance of classroom technology and AV equipment
- Support user account creation and password resets
- Maintain logs of issues and solutions
- Assist with printer/network connectivity issues
- Provide support for online platforms like CampusLogin, Canvas and Microsoft 365
- Escalate complex issues to senior IT staff as required
- Ensure all support tasks follow Computek’s data privacy and security guidelines

**Requirements**:

- Currently enrolled in an IT, Computer Science or related diploma/degree program
- Basic knowledge of Windows OS, Office 365 and networking fundamentals
- Strong problem-solving skills and willingness to learn
- Good communication and interpersonal skills
- Ability to work independently and in a team environment

**This is a coop work term

**What You’ll Gain**:

- Stipend of $500 per month (paid monthly).
- Real-world IT support experience in an educational environment
- Exposure to various systems including CampusLogin, Canvas, Microsoft 365, Intune and Google Workspace
- Opportunity to learn from experienced IT professionals

**To Apply**:

- **Computek College is an inclusive work environment and as such has a workplace accommodation policy in place. Accommodations are available, upon request, for the interview process and other selection stages for job applicants with accessibility needs.**_

**Job Type**: Internship / Co-op
Contract length: 3-4 months

Pay: $500.00 per month

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2025-05-09
Expected start date: 2025-05-19