Front Desk Receptionist

1 week ago

Burnaby, Canada Lifemark Health Group Full time

**Receptionist -**Highgate Health - pt Health** **Location**: Edmonds Street, Burnaby, BC **Status**: Permanent Full Time Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a **Receptionist /**Care Coordinator** at **Highgate Health - pt Health**,** a **Lifemark Health Group** clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a **Receptionist /**Care Coordinator** who shares this same philosophy. At Lifemark, we walk the talk of our company Core Values**:“We have fun”**, “**We strive for simplicity”**,** "We trust each other to do the right thing”**, **"We go the extra kilometre”** and **“We belong here”**. **Why Lifemark?** - Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team - Supportive and collaborative administrative team - Positive and comforting work environment - Opportunities for growth within a national company - Nationally recognized brand with a strong digital presence **Primary Responsibilities** - Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns - Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan - Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information - Coordinate scheduling of patient appointments and maintain the patient’s medical record - Collect payment at time of service and maintain accurate insurance claims to third party funders - Complete data entry and billing for third party funders - Provide administrative support to the Care Coordinator Manager and Clinic Director **Qualifications & Core Competencies**: - High School Diploma, G.E.D. or equivalent - High degree of organizational and multi-tasking skills in a busy and fast-paced work environment - Previous experience in a physiotherapy or private health care clinic setting is an asset - Excellent communication (verbal and written) and interpersonal skills - Computer savvy and data entry skills - Flexible and adaptable to change - Ability to hit the ground running with minimum supervision - Post secondary education in Medical Office Administration or related field considered an asset **Inclusion** We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. _Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities._ **Accommodation** LI-NS1

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