Director, Enterprise Advisory

**What is the opportunity?**

The GRM Operational Risk, Enterprise Advisory & Oversight (A&O) Team is responsible for integrating risk management best practices across the global A&O team towards achieving best-in-class 2LOD oversight and challenge execution.

The Director, Enterprise Advisory & Oversight, Monitoring & Governance will support the Senior Director in the development and execution of Operational Risk governance practices to drive robust risk oversight practices. The primary purpose for the Director role is to lead the development of 2LOD Oversight and Challenge requirements through an integrated global lens, establishing the A&O Quality Monitoring program to support consistent risk oversight execution. This position will establish clear expectations and timelines for OR presentations to senior management and Board committees, working in partnership with GRM OR leadership, and coordinate GRM OR activities related to elevating the control environment.

**What will you do?**

**Enable Oversight and challenge practice and set best practices across Global Advisory & Oversight Teams**
- Establish 2LOD Oversight and Challenge requirements through an integrated global lens and build out a structured A&O Quality Monitoring program.
- Identify, lead and conduct horizontal reviews across A&O teams of risk practice results based on output from various OR practices.
- Support OR practice enhancement activities and strengthening A&O consistency for SMT sponsored initiatives and practice priorities.
- Support horizontal work efforts across A&O Team including development of A&O risk register, RCSA, A&O Scorecard, A&O Talent Management activities, including ad hoc requests from Executives in Operational Risk A&O
- Leverage operational risk data and analysis to provide management with insights to support decision-making and enhancing execution and documentation across global A&O teams

**Lead A&O Governance and Elevate the Control Environment**
- Develop and implement Operational Risk governance practices to drive robust risk oversight and escalation to senior management and committees (as appropriate); working with GRM OR leadership, Enterprise Risk and other stakeholders to establish a forward calendar, including key dates and deliverables.
- Lead the elevating the control environment workstream relevant for A&O including producing data and analysis supporting 2LOD opinion, and support GRM OR workstreams where applicable
- Establish operating model to meet future business and risk management needs and integrate and leverage the GRM GRO model where applicable.

**Enable OR Governance, Regulatory and Reporting**
- Responsible for establishing quarterly quality Monitoring program report inclusive of performance metrics with a focus on enhancing risk oversight execution across global A&O teams.
- Helps lead and support the Operational Risk Leadership Forum with a specific focus on execution of a strong communications strategy with first line of defence BU-ORM leads with a new enhanced objective to socialize key materials for ORC meetings, including sharing meeting decisions and outcomes to ensure strong alignment and engagement on Operational Risk Management initiatives and timelines.
- Support development of ORC forward meeting agendas and materials.
- Acts as the interface to regulators, supervisors, and statutory bodies, providing expertise and responding to requests as required related to governance or ECE activities

**Act as a leader in ORM**
- Drive a culture of integrity and behaviors that align to RBC’s Code of Conduct and professional standards
- Foster strong stakeholder relationships to enable active and collaborative working relationships across all lines of defence
- Work collaboratively across teams, enabling an engaged workforce who are effective, knowledgeable and adaptable
- Foster an environment of continuous personal growth
- Establish clear goals, objectives, and deliverables for the team based on GRM OR and Stakeholder priorities; monitor team progress and pivot to emerging priorities when needed
- Act as a thought leader within the broader operational risk management community
- Develop and lead quarterly strategy sessions (e.g. annual planning, reviews, workshops, etc.) including developing agendas, pre-work and post meeting minutes and action plans
- Lead effective team communication and change management initiatives
- Drive cross-team collaboration across GRM OR and A&O to leverage best practices and global consistency.
- Integrate and leverage the GRM GRO model.

**What do you need to succeed?**

**Must-have**
- 7+ years in a combination of knowledge, skill and background in Operational Risk, Audit, Risk Policy monitoring and governance within the Banking and/or financial services industry
- 5+ years of leadership experience managing teams, operating in a complex matrix environment with cross functional leadership experience
- Highly proficient in stakeholder management, senior manageme