Benefits Specialist

Overview:
The Benefit Specialist, reporting to the Director of Human Resources, will be an integral part of the Human Resources Department by administering benefits for the associates of the Resort.

**Responsibilities**:

- Provide exceptional customer service to all associates who enter the Human Resources Office and aid them as required.
- Administer company sponsored benefits plans (Canada Life)
- Review and maintain benefit policies
- Educate associates on the benefit plan through the New Hire Orientation Program and information sessions throughout the year
- Act as a primary contact to all associates with respect to inquiries relating to benefits
- Process STD & LTD claims, Critical Illness and Life Loss Claims in a timely manner
- Manage “Duty to Accommodate” process either internally or with the support of Genex.
- Process and manage WCB Claims in the absence of the Director of Health & Safety
- Liaison with benefit providers, acting as a central point of contact to resolve issues, launch new policy information and related materials
- Process and update benefit providers of employee information changes
- Provide timely notification to internal contacts and benefit providers of changes in employee status
- Keep current on all legislative changes to ensure compliance
- Analyze data integrity and follow up with vendors on any system issues (Canada Life System)
- Provide recommendations to processes and policies relative to Benefit Administration within the Resort.
- Participate in benefits surveys and analyze results
- Update Weekly New Hire, Term, LOA spreadsheet with LOA’s only
- Work closely with the Payroll team to ensure a timely and accurate payroll
- Administrate company RRSP/TFSA policy and handle all required system related responsibilities
- Execute a Health & Safety Day annually in the Resort (Coordinate with Director of Health & Safety);
- Quarterly updates to the Benefit Board
- Attend any meetings that are scheduled with the Company’s Broker.
- To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
- All other duties as assigned

Qualifications:

- At least 4 years experience in Benefit Administration
- At least 2-4 years experience with HRIS
- Experience in managing Duty to Accommodates
- Strong knowledge of Alberta Human Rights
- Strong knowledge of managing WCB Claims
- Individual must be analytical and detail oriented
- Must be able to work under pressure as meeting deadlines are imperative
- Experience within the hospitality or gaming industry an asset
- Experience with Benefit providers and their systems
- Excellent written and verbal communication skills
- Ability to multitask in a fast paced deadline driven environment
- Self-starter comfortable working both in a team environment and independently.

The Benefit Specialist will work in an office environment. All necessary tools to successfully carry out this role will be provided. This position is salaried, the hours of work will be based around 40 hours per week, 5 days out of 7, and overtime may be required during high demand business periods in the hospitality industry (unless otherwise determined by the Vice President of Human Resources).

**WE OFFER**
- ** **A competitive wage and excellent benefits.
- Shuttle service from West Edmonton location.
- All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
- An opportunity to work within a progressive, exciting team environment.
- An opportunity to work with a skilled Management team.