Assistant Manager

1 week ago

Vaughan, Canada Tim Hortons Full time

As an Assistant Manager at Tim Hortons, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

**Responsibilities**:

- Managing labour costs through effective floor management
- Controlling food & paper costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving Guest issues, as well as working with your team to minimize issues
- Participate in the recruitment process
- Training new Team Members
- Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
- Coach & discipline Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Foster a positive work environment through leadership and example

**Physical Demands**:

- Walking and standing for long periods of time
- Able to lift and carry up to 20 kg / 45 lbs
- Able to help as needed in receiving large deliveries up to twice a week
- Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
- Ability to work under pressure in a high fast-paced environment adhering to tight deadlines

**Availability**:

- Must be flexible as your work schedule may vary week to week based on business needs while fostering a fair work/life balance.
- Monthly schedules may require some afternoon and weekend shifts.

**Requirements**:

- Education - Secondary (high) school graduation
- Experience - Minimum 1 year experience in the quick-service restaurant industry
- Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
- Clearview experience an asset
- Excellent written and verbal communication
- Strong leadership and interpersonal skills
- Customer service mindset

**Why Work for Us? We Offer**:

- Competitive salary
- Comprehensive training
- Incentive and recognition programs
- Advancement opportunities
- Community involvement
- Free Coffee/Tea/Hot Chocolate + 30% discount on all meals

**About the Company**:
Accommodations available upon request.

**Job Types**: Full-time, Permanent

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability

Ability to commute/relocate:

- Vaughan, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Survisor/ Assistant Manager: 1 year (preferred)
- Tim Hortons: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: One location

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