Human Resources Manager

**YOUR NEXT OPPORTUNITY IS NOW BOARDING**:
Join OTG as a Human Resources Manager now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive RRSP match.

**WHAT IS OTG?**

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.

**WHY OTG?**

By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crew members some of the best compensation and benefits in the industry.

We transform airport experiences. You drive it.

**ROLE AND RESPONSIBILITIES**:
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**Position Summary**:
**Responsibilities**:

- Administers various human resources plans and procedures for all company personnel; assists in the implementation of personnel policies and procedures; maintains and distribute crewmember handbook and policies for files
- Enters and processes new hire information and records
- Maintains confidential information and airport badge information for all employees
- Ensures coordination and communication with hiring managers, payroll, and badging
- Schedules and coordinates new hire orientation
- Coordinates, facilitates, and ensures all crewmember training programs and maintains training records in HRB system
- Audits payroll and compensation for all terminals; monitors and tracks performance evaluations for new hires and current employees, and follows up as necessary
- Performs benefits administration to include employee enrollments and termination, election/waiver forms, payroll deductions, change reporting, and timely communication of benefits information and eligibility to employees
- Prepares and processes reports of injuries and illnesses as required by insurers
- Processes information for post-employment and employment in a timely manner
- Coordinates recruitment effort for all hourly crewmembers, students, and temporary employees; conducts open houses, job fairs, and new-employee orientations; monitors career pathing program writes and places advertisements
- Assists hiring managers with administering assessments and interviews
- Handles employee relations issues, crewmember/manager counseling, and exit interviewing
- Participates in operations management staff meetings and attends other meetings and seminars
- Keeps operations management apprised of new policies and statutory regulations
- Maintains airport organization charts, employee bulletin boards, employment postings, and employee directory
- Ensures updated contact information in employee records
- Maintains HR Information System (HRIS) records and compiles reports from a database - i.e., badge expiration, authorization to work expiration (including SIN expirations if applicable), job code, status and performance reports, turnover, and retention reports
- Trains and assists managers on HRIS utilization as directed
- Maintains compliance with federal and provincial regulations concerning employment
- Fulfills any applicable continuing education requirements for HR professionals; keeps HR professional skills and knowledge current
- Performs other related duties as required and assigned

**QUALIFICATIONS AND REQUIREMENTS**:

- Bachelor's Degree and 3 years of Human Resources experience or the equivalent education/work experience
- Certified Human Resources Professional (CHRP) preferred
- Considerable knowledge of principles and practices of personnel administration
- Excellent oral and written communication skills
- Excellent interpersonal skills
- Prioritization, organizational, and follow-up skills
- Excellent computer skills
- Attention to detail
- Excellent customer service

**Work Conditions**:

- In-office position
- Flexible hours
- Standing, sitting, walking
- Ability to clear airport security and follow airport rules and regulations

OTG Management YYZ LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.