Account Manager, Physical Brand Experience

1 week ago

Montréal, Canada DATA Communications Management Corp Full time

**Position: Account Manager, Physical Brand Experience (Bilingual)**
**T**ype: Full Time Permanent**
**Location: Montreal, QC**

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

**THE ROLE**:
We’re looking for an Account Manager, Physical Brand Experience, who is fully bilingual in English and French, who will be responsible for managing complex marketing projects in packaging design, including campaign management to completion and coordinating creative services when required, while working closely with internal and external stakeholders.

This is a hybrid role based out of our Montreal office, working a minimum of 3 days a week in office.

**KEY RESPONSIBILITIES**:

- Maintaining provisions for project progress and arranging for documentation based on client/internal SME recommendations.
- Act as a bridge between the client project owner and the internal DCM team ensuring effective communication regarding project details, moving projects from concept to execution, engaging directly with clients daily.
- Establishing and maintaining relationships with clients and communicating with them about the campaign progress and results.
- Manage estimating, quoting, proofing, location database management, kitting and distribution.
- Maintain specification and digital asset databases through billing leveraging internal partners for multilayer complex projects.
- Deep understanding of clients’ brands and locations and attribute complexities, providing recommendations on marketing collateral and in-store theatre opportunities, or facilitating creative design work requirements.On site travel may be required - site verifications and client meetings

**REQUIREMENTS**:

- Trade Certification/1-2 years College Diploma with 3+ years’ experience in print marketing campaign management, especially in packaging design
- Proficiency with Adobe WorkFront
- Strong problem-solving skills to address project challenges and obstacles
- Excellent verbal and written communication skills in both English and French
- Ability to think critically and make informed decisions that best represent the client and DCMKnowledge of basic project management principles and methodologies, with ability to manage multiple complex projects and deadlines in a fast-paced environment

DATA Communications Management Corp. is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, color, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. We invite resumes from all qualified applicants. Should you require any accommodation throughout the recruitment and selection process, please inform human resources so that we can ensure your equal participation.

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