Head Server/assistant Manager

3 days ago

Montréal, Canada Catering & Bistro Full time

Catering

We are currently seeking for young, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products, with prompt, accurate and personalized service.

As a Head Waiter/ Head Waitress you are responsible to provide professional service to our guests, ensuring their experience will become a memorable.

Whereby your role will include key responsibilities such as:

- Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
- Conduct regular training sessions with the assigned team in line with the departmental SOP’s
- Monitor duty schedules for the respective team
- Ensure the proper appearance and grooming of assigned employees
- Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
- Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
- Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
- Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel
- Contribute to meet and maximize the monthly revenue budget for the respective outlet

**Skills**:
Education, Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and French. Previous experiences in leadership and supervisory roles are a definite plus.

Knowledge & Competencies

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

**Salary**: From $20.00 per hour

Additional pay:

- Bonus pay
- Overtime pay
- Tips

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Weekend availability

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 5 years (preferred)

Licence/Certification:

- Driving Licence (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

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