Customer Service Representative

1 week ago

Calgary, Canada Country Hills Chrysler Dodge Jeep Ram Full time

Country Hills Chrysler is looking for a bodyshop CSR to join their team at their brand new facility The Body Shop Customer Service Representative is responsible for booking appointments and rentals, writing body shop damage estimates, Close work orders, payments on AR, negotiating with insurance adjusters, completing billing and other shop related activities. In addition, this position is responsible for preparing body shop estimates, negotiating with insurance. Monitor and maintain body shop sales performance standards and sales goals, and post results.

**BENEFITS**
- Opportunity for advancement - we develop our people and promote from within
- Comprehensive Health Benefits Plan
- RRSP Matching Program
- Forward thinking work environment
- Employee pricing
- Employee discounts for you and your family
- A part of McManes Automotive

**DUTIES**
- Process daily body shop work orders and assist the body shop manager with other administrative issues
- Answer body shop phones and greet customers in a professional, friendly manner
- A walk around on customers dropping off vehicles to ensure all prior damages are noted
- Prepare work order for customer signature and close out work orders
- Collect payments from customers and issue receipts for goods and services
- Make appointments for customers
- File body shop invoices
- Take notes on incoming calls for follow up (towing, Etc.)
- Print daily tech time sheets and tally on spreadsheet for tech pay
- Take estimates with appointments set to parts for ordering
- Dispatch mechanical repairs to service or sublet repairs
- Call the Insurance adjusters if there are any delays in the vehicle repairs
- Work effectively with insurance companies regarding any outstanding claims
- Communicate with the front office staff to ensure all deductibles and any money owing on final repairs are brought to their attention and collected

**REQUIREMENTS**
- Good communication skills and interpersonal skills
- Excellent organizational, multi-tasking and time management expertise
- Strong concentration skills for date-input and maintaining accuracy of information
- Ability to meet deadlines and work under pressure
- Detailed oriented with solid analytical skills
- Computer literate

**The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. **We thank you for your interest; however, only those applicants selected for an interview will be contacted.

  • Customer Service Representative

    5 days ago

    Calgary, Canada Rough Ashlar Management Full time

    Rough Ashlar Management is a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service Representative to assist with our...

  • Customer Service Representative

    2 weeks ago

    Calgary, Canada Jay's Metal Products Full time

    Jay's Metal is hiring for a new **full-time **Customer Service Representative* based in **Calgary, Alberta.** Jay's Metal is a metal manufacturing company headquartered in Calgary that delivers industry leading product, pricing and scheduling. We look for exceptional, diverse people with an entrepreneurial spirit who want to join an innovative and rapidly...

  • Customer Service Representative

    1 day ago

    Calgary, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    1 week ago

    Calgary, Alberta, Canada Homes Alive Pets Full time $35,000 - $50,000 per year

    Why Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...

  • Customer Service Representative

    6 days ago

    Calgary, Canada Cornerstone Building Brands Full time

    Job DescriptionPOSITION SUMMARY:  Ply Gem Canada is seeking a highly motivated Customer Service Representative to join our customer service . Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to problems and inquiries....

  • Customer Service Representative

    2 weeks ago

    Calgary, Canada Fix Auto Full time

    Fix Auto is looking for a Customer Service Representative! If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a Customer Service Representative, you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a Customer...

  • Customer Service Representative

    3 days ago

    Calgary, Canada Fix Auto Full time

    **Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...

  • Customer Service Specialist

    3 days ago

    Calgary, Canada Service Experts Canada Full time

    Overview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: A1 Chesney **Location Address**: Calgary, AB **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team consists...

  • Customer Service Representative

    7 days ago

    Calgary, Canada Armtec Inc. Full time

    **Customer Service Representative - Inside Sales** **Reports To**:Director of Sales**: **Summary**: The Customer Service Representative works together with the existing Sales team to achieve the annual sales budget through the promotion of Meridian products. This is accomplished by working together with the RSM’s and the dealer network as calls come in...

  • Customer Service Representative

    2 weeks ago

    Calgary, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for part-time Customer Service Representatives to join our team in north Calgary (304 - 35 Avenue NE) and our downtown location (606 5 Ave SW ). Your positive attitude is what makes you special and you genuinely like working with people, so why not join the Red Arrow Motorcoach team as a...