Student Academic Advisor

2 weeks ago

Mississauga, Canada Ace Acumen Academy Full time

**Job description**

A Designated Learning Institution (DLI), Ace Acumen Academy offers our International Students a recognized Ontario Public College credential.

Reporting to the Associate/Campus Director, the Student Academic Advisor would be responsible for providing support and knowledge to students about their current program of study and be the front line for communication with students.

Job duties would include but are not limited to:

- Providing academic assistance and support to individual or groups of international students
- Informing and reminding students of college policies, rules and classroom announcements via direct, in-person interactions and by using various communication channels; updating administrative activities related to same
- Data entry and analysis during registration period
- Assisting with tuition collection
- Facilitating the success rates of students' academic learning
- Facilitating college surveys and supporting campus events, i.e. career fairs
- Monitoring classroom attendance
- Assisting with classroom observation and invigilation
- Creating academic success plans with students to support their study habits and improve success rate
- Monitoring any students who are adding/dropping courses or withdrawing from the program
- Documenting and assessing any student/instructor issues within the college
- Supporting outreach and communication channels with Alumni

**Qualifications**:

- Experience of working with international students is an asset
- Great attention to detail and the ability to work with mínimal supervision
- Ability to resolve a conflict
- Flexibility to transfer / travel between campus locations
- Excellent communication and interpersonal skills.

This position is expected to work on-site at the College’s campuses; _this is NOT a remote job._

**PERKS / Why Join Us**:

- Company culture that encourages trust, communication and teamwork
- Transparent and collaborative work environment supports inclusion
- Clearly defined work hours.
- Semester based evaluations to provide metrics for individuals to receive performance acknowledgement awards.

**Job Types**: Full-time, Fixed term contract
Contract length: 4 months

**Salary**: $17.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekend availability

COVID-19 considerations:
Ace Acumen is adhering to government mandated protocols relating to COVID-19 along with screening of visitors to our campuses, practicing social distancing & use of masks, hand sanitizers, increased sanitizing procedures & safety signage reminders.

Ability to commute/relocate:

- Mississauga, ON L4Z1X3: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- DCS / DEC (required)

**Experience**:

- customer service: 2 years (required)
- post-secondary work environment: 2 years (required)
- Academic Advising: 2 years (preferred)

Willingness to travel:

- 75% (preferred)

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