Service Coordinator

**Why Join CWSDS**
- **Meaningful work, supporting people with complex needs**:

- **One of Canada’s top pension plans with HOOPP**:

- **Comprehensive benefits and competitive wages**:

- **Opportunity for growth and development / Training reimbursement**:

- **Opportunity to have your voice heard on one of our many committees**:

- **Equal opportunity employer, seeking to promote diversity, equity and inclusion**

Central West Specialized Developmental Services (CWSDS) is a leader in providing supportive living, community participation supports and specialized services, assessment and treatment to people who have developmental and intellectual disabilities, dual diagnosis, and/or challenging behaviours throughout the municipalities of Halton, Peel and Dufferin and the regions of Waterloo and Wellington.

As a specialist in the field of developmental and intellectual disabilities, CWSDS has experienced continued growth over the last five years. As such, we are looking to hire a **Service Coordinator **on a full time contract basis, for approximately one year. This position will report to the Manager, Halton Support Services.

**RESPONSIBILITIES**:

- Providing social and community support services to individuals with developmental disabilities living in community settings or with their families.
- Provides services through the following programs: Adult Program, Children’s Program and Respite Program.
- Providing service coordination through a process that include: accessing resources to meet individuals’ specific needs, working with the individual to develop goals/objectives, coordinating community resources to meet individuals’ specific needs, assisting the individual to utilize community resources, monitoring and evaluating resources’ effectiveness upon goals.
- Providing supportive short-term, long-term or crisis counseling, making appropriate referrals to community agencies as needed.
- Assisting and supporting families according to an individual’s age and social situation.
- Providing help and instruction with problem solving around daily living skills.
- Providing alternative, complementary models of receiving support.
- Acting on behalf of the individual in relationship to community resources.
- Facilitating problem solving and resolution with service providers.
- Carrying out administrative functions that supplement the direct work with individuals.
- Maintaining an awareness of all legislation from all levels of government that affects individuals.
- Participating in activities providing public education, outreach and the ongoing development of the service delivery system.
- Ensuring the environment is safe and free of hazards.
- Using equipment and wearing protective devices or clothing that the employer deems as required, including the use of fit-tested N95 respirator and/or similar equipment.
- Working shifts in accordance with the schedule.
- Other duties as assigned.

**QUALIFICATIONS**:

- Developmental Services Worker Diploma (DSW)
- A minimum of two years’ previous experience supporting people with a developmental disability, mental illness or Dual Diagnosis.
- Previous service coordination experience is necessary.
- Good knowledge of the social services resources and the professional service providers within the greater community area.
- Ability to coordinate, facilitate and provide training to community service providers.
- Effective assessment, planning, priority setting and problem solving skills.
- Good oral/written communication skills.
- Proficiency in Microsoft Office including Word and Excel.
- Ability and willingness to work flexible hours to meet with the clients and community resources.
- Valid Ontario G class driver’s license.
- Providing proof of vaccination for COVID-19 and maintaining vaccination status as necessary from time to time during employment. Should you be unable to vaccinate for a bona fide human rights related reason, CWSDS will investigate whether accommodation is possible without undue hardship.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: From $23.05 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- DCS / DEC (required)

**Experience**:

- supporting people with developmental disabilities: 2 years (required)
- service coordination and case management: 2 years (required)

Licence/Certification:

- G driver's license and willing to drive (required)