Quality Assurance Supervisor

Grand River Foods is a leading food solutions company serving customers in the North American grocery and food service industry. As a member of the Sunrise Farm family, we remain as dedicated as ever to both providing a quality work environment for our employees, as well as producing only the highest quality products for our customers. We are known for the great care we take with clients and employees alike.

Provides direct supervision and daily support to the various Quality Assurance Technicians.

Assists the QA Manager/SQF Alternate and/or HACCP/SQF Practitioner with the implementation and enforcement of food safety and quality programs to all departments.

Ensures adherence to required food safety 0115, regulations, and company/customer policies and procedures.

Has the authority to suspend operations when serious food safety and quality risks are identified.

**Duties and Responsibilities**:

- Assists in the implementation, review, maintenance, and validation of the HACCP and SQF Systems(GMPs, Prerequisite Programs, Policies, SOPs, etc.)
- Direct supervision of QA Technicians and indirect supervision all departments
- Provides food safety and quality direction to Production, R&D, Purchasing, Shipping & Receiving, Maintenance, Planning and Sanitation
- Advises department managers and supervisors of non-compliances/deviations
- Assists the HACCP/SQF Practitioner and QA Manager with site audits and takes appropriate action to ensure the integrity of HACCP and SQF Systems
- Ensures that regulatory compliance with CFIA, SQF and Customer requirements are met and maintained
- Monitors and verifies food safety programs and practices and overall SOP compliance within the facility
- Assists with GMP and technical training of personnel on HACCP/SQF functions
- Ensures suppliers core cards and non-conformity communications are issued, tracked, trended, and managed
- Identifies trends related to food safety (foreign material, Holds, deviations, etc.) and communicates findings to management
- Ensures appropriate product holds, and timely dispositions
- Provides technical documentation for testing of products and raw materials
- Responsible for schedule review and allergen management
- Responsible for maintaining the verification schedule and ensuring verification compliance including record reviews, on-site observations, interviews, etc.
- Assists with the creation and revision of product specifications to ensure food safety and quality
- Develops and maintains incoming specifications and online profiling spread sheets to track and trend quality parameters
- Other duties as assigned

**Qualifications - Skills and Abilities**:

- Excellent communication, interpersonal and administrative leadership skills
- Proven ability to supervise, provide support and coach
- Strong verbal and written literacy
- Proven ability to work effectively as a team member
- Strong analytical, problem-solving abilities
- Highly detail oriented with excellent organizational skills
- Able to prioritize multiple obligations, and manage time effectively
- Excellent mathematical skills
- Excellent work ethic and attendance
- Strong computer skills and proficiency with Microsoft Office systems
- Adaptable to change, handles pressure well, adjusts plans to meet changing demands
- Accepts accountability, stays focused and calm under pressure
- Meets attendance/punctuality requirements
- Makes decisions systematically, under pressure and can make difficult/unpopular choices

**Education**:

- A minimum of 2-3years' experience in a similar role
- Working knowledge of HACCP and GFSI systems and applicable regulatory agencies
- Proven leader and team motivator with leadership skills
- Thorough understanding of statistical process controls, HACCP, SQF, BRC, MMOP
- Knowledge of customer complaint investigation and resolution process
- In depth knowledge of local, provincial, and federal GMP requirements pertaining to food manufacturing
- Proficient with MS Suite products(Word, Excel, PowerPoint)required as well as with label system software

**Working Conditions**:

- Varying schedule with overtime, weekend work, and other shifts as required
- Work on the plant floor in a cold and wet environment
- Tolerant of working with raw meat products
- Office and deskwork

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At Sunrise Farms we are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.