Clinic Receptionist
1 day ago
**Overview**
**Responsibilities**
- Greet patients and visitors warmly, providing excellent customer service at all times.
- Manage patient scheduling, including appointments, cancellations, and rescheduling as necessary.
- Handle incoming calls on multi-line phone systems with professionalism and courtesy.
- Maintain accurate patient records and ensure proper documentation review in compliance with HIPAA standards.
- Assist with insurance verification and medical billing processes,.
- Utilize Electronic Health Record (EHR) systems such as such as Jane.
- Perform clerical duties such as filing, typing, and data entry to support the administrative functions of the office.
- Collaborate with healthcare providers to facilitate care plans and ensure effective communication within the clinic.
- Process medical collections and manage financial transactions efficiently.
- Maintain a clean and organized front desk area while ensuring confidentiality of patient information.
**Requirements**:
- Previous experience as a Clinic Receptionist or in a similar medical administrative support role is preferred.
- Familiarity with medical terminology, health information management, and the Jane EHR an asset.
- Knowledge of insurance verification processes and medical billing practices is highly desirable.
- Excellent phone etiquette and customer service skills to effectively interact with patients and staff.
- Experience in clinic or hospital settings is advantageous; dental office experience is also a plus.
- Ability to work collaboratively in a team environment while managing multiple tasks efficiently. Join our team as a Clinic Receptionist where you can make a difference in the lives of patients while advancing your career in the healthcare field
**Job Types**: Part-time, Permanent
Pay: From $20.00 per hour
Expected hours: 28 - 30 per week
**Language**:
- Mandarin (preferred)
Work Location: In person
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