Freight Forwarding Technician

1 day ago

Richmond, Canada Novalink Logistics Inc Full time

About Us:
Novalink is a leading logistics provider specializing in freight forwarding, customs brokerage, and supply chain solutions. We pride ourselves on our commitment to customer satisfaction and our ability to deliver innovative solutions tailored to our clients' needs. We are currently seeking a dedicated and detail-oriented Freight Forwarding Technician to join our dynamic team.

**Job Description**:
The Freight Forwarding Technician will be responsible for managing and coordinating the shipment of goods for our clients. This involves liaising with carriers, customs authorities, and other stakeholders to ensure timely and compliant delivery of shipments.

Key Responsibilities:

- Coordinate all aspects of freight forwarding operations, including bookings, pickups, and deliveries.
- Prepare and review documentation required for customs clearance and international shipping.
- Communicate with clients, carriers, and customs brokers regarding shipment status and any issues that may arise.
- Monitor freight rates and negotiate with carriers to ensure cost-effective transportation solutions.
- Ensure compliance with industry regulations and company policies related to shipping and logistics.
- Maintain accurate records of shipments and update tracking systems as necessary.
- Provide excellent customer service by addressing client inquiries and resolving any issues related to their shipments.
- Collaborate with internal teams to streamline logistics processes and improve overall efficiency.

Qualifications:

- High school diploma or equivalent; a degree in logistics, business, or a related field is a plus.
- Previous experience in freight forwarding, logistics, or supply chain management preferred.
- Strong understanding of shipping regulations, customs procedures, and international trade.
- Excellent organizational skills and attention to detail.
- Strong communication and interpersonal skills in English.
- A second language in Mandarin or Cantonese is a plus.
- Proficient in Microsoft Office Suite and freight management software.
- Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
- Must be eligible to work in Canada.

**Benefits**:

- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- On-site parking.
- Life and travel insurance.

How to Apply:
Novalink is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $3,300.00-$3,700.00 per month

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift

Work Location: In person

Expected start date: 2025-05-01

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