Assistant Manager, Conference Centre

Company Description
**Grow your career with a company that shares your passion Our Corporate Division **has an exciting new opportunity to join the Sodexo team as our** **next** Assistant Manager, Conference Centre.**

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada

Job Description
**How You’ll Make an Impact**:

- Manage on-site conference centres that provide conference space for internal meetings, leadership conferences, external client meetings and special events
- Ensure the overall conference centre provides a high level of service, is in optimal condition and the environment and staff provide a friendly, customer-service focused experience
- Work collaboratively and cross-functionally to manage several reservation requests
- Ensure all aspects of meetings or events are taken care of from request through to event delivery, unconfirmed meeting requests are released, and scheduling conflicts are resolved with discretion and diplomacy
- Ensure conference rooms are in optimum condition, equipment is in good working order, meeting supplies are well stocked and the rooms are set up as requested
- Provide information and support to meeting requestors offering suggestions, providing solutions, and managing catering requests
- Assist with the management and intake of reservations ensuring bookings are comprehensive, details are maintained, changes accommodated, applicable suppliers contacted and event setup details are arranged.
- Assist and liaise with applicable staff ensuring all aspects of meetings run smoothly, i.e. décor, movers, multi-media, security, florists, etc.
- Review weekly schedule for coming weeks and manage/liaise with movers and multimedia teams as required
- Provide support and assistance as required with on-site special events
- Maintain confidentiality and professionalism
- Support with internal billing for events

Qualifications
**What You’ll Need to Succeed**:

- College diploma, university degree or equivalent working experience
- 1-3 years corporate conference or events leadership experience
- Ability to deal with clients in a professional and courteous manner, and to develop and leverage professional working relationships
- Ability to analyze relevant alternatives, create rational recommendations and implement positive outcomes
- Diplomacy, discretion, reliability, dependability and patience to work with senior levels within and across the organization
- Detail oriented with the ability to multitask and work independently
- Management and leadership skills with sound judgement
- Strong communication skills, both written and verbal
- Background check required

Additional Information
**What Makes Sodexo Different**:

- Flexible work environment
- Competitive compensation & great employee benefits
- Training and development programs
- Countless opportunities for growth
- Corporate responsibility & sustainability
- 2021 Canada’s Best Diversity Employer
- 2021 Canada’s Greenest Employers
- 2020 Bloomberg Gender-Equality Index featured company
- Progressive Aboriginal Relations (PAR) Program company - Gold Level
- And so much more

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests and members of the public with whom we regularly interact. As a provider of services in many client locations, including hospitals, long term care facilities, and senior homes, we require that all new hires to be fully vaccinated against COVID-19.

**Thank you for your interest in Sodexo.**

**Follow us on social media to see first-hand what we are all about**

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo CA Jobs

SodexoSJG