Current jobs related to Co-op Service Desk Technician - London - Info-Tech Research Group Inc. - Canada

  • Service Desk Technician

    2 weeks ago

    London, Canada Info-Tech Research Group Inc. - Canada Full time

    Info-Tech is one of the world’s fastest-growing IT research and advisory companies, proudly serving over 30,000 IT professionals. We are looking for a strong **Service Desk Technician - Co-op** to join our team. Please ensure that you are legally eligible to work as a co-op. Why join us? We are a growth focused, entrepreneurially spirited company that...

  • Co-op Technician

    2 days ago

    London, Canada TCAT Div of Toromont Industries Ltd Full time

    Are you seeking a career with a great employer where you can put your technical aptitude in high gear? If so, Toromont Cat would like you on our team. We are now hiring students for a Co-op Technician Opportunity. Our Co-op Technicians, Heavy Equipment will train with our trusted Technicians to maintain steady progression into a future Apprentice...

  • Service Desk Technician

    2 weeks ago

    London, Canada Leavitt Machinery Canada Inc. Full time

    **The Opportunity** The Service Desk Technician is responsible to provide Tier 2 support to the end-user for the organizational technology environment and desktop user technology needs. With support from a Senior Service Desk Analyst, the Service Desk Technician will provide first and second-level support to internal users. Duties include the following: -...

  • Service Desk Technician Ii

    2 weeks ago

    London, Canada Tilray Full time

    **Service Desk Technician II** **(On-Site) - London, ON** **_About Tilray_** - Tilray_ is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better - one person at a time - by inspiring and empowering the worldwide...

  • Laboratory Technician Co-op

    2 weeks ago

    London, Canada DreamJobOffer Full time

    Terms: January to April; May to August; and September to December each year Start recruiting three months before each term. Key Responsibilities: - Quality Testing: Conduct tests on roofing shingle products and raw materials to ensure they meet quality standards. - Research Assistance: Assist in research projects as directed by the Lab Supervisor or...

  • Co-op Student

    3 days ago

    London, Canada Equitable Life of Canada Full time

    Posted Friday, January 9, 2026 at 5:00 AM At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our...

  • Transportation Co-op Student

    7 days ago

    London, Canada Stantec Full time

    Transportation Co-op Student - ( 2400047F ) **Description** We create great places and the connections that get people and goods moving—whether by car, bus, train, plane, or their own two feet. Working within the context of the communities we serve, we provide planning, engineering, and infrastructure management services that fit the needs of our clients...

  • Front Desk Agent/night Auditor

    2 weeks ago

    London, Canada Best Western London Airport Inn & Suites Full time

    **Company Overview** Best Western Hotels & Resorts is dedicated to creating a collaborative work environment where every team member contributes to a shared goal. Since our inception in 1946, we have fostered a culture of support and teamwork, ensuring that our employees and member hotels thrive together. **Summary** We are seeking a Front Desk...

  • IT Technician

    2 weeks ago

    London, Canada Great River Full time

    Job Description - incredible opportunity to join a great team in a critical specialist role. - Feel valued with our competitive base salary plus incentives and benefits. - Be a part of a truly inclusive and diverse team that’s making a positive impact every day. About Great River North America: In an evolving talent market, organizations that recruit the...

  • Architectural Co-op

    7 days ago

    London, Canada Dillon Consulting Limited Full time

    Overview: Are you a future Architect with a passion for sustainable high-performance buildings and intelligent transportation infrastructure? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Do you enjoy thinking strategically and solving problems? Do you want to learn and...

Co-op Service Desk Technician

3 weeks ago

London, Canada Info-Tech Research Group Inc. - Canada Full time

Info-Tech Research Group is the world’s fastest growing information technology research and advisory company, proudly serving over 30,000 IT professionals worldwide. We produce unbiased and highly relevant IT research to help CIOs make strategic, timely and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

We are looking for a strong Service Desk Technician Co-op to join our team starting in January. Please ensure that you are legally eligible to work as a co-op.

**Major Responsibilities**:

- Provide support for incoming requests via Service Desk ticket, telephone, chat and self-service portal
- Prioritize incidents and service requests within target SLA’s
- Record detailed information into Service Desk ticketing system
- Provide support for laptops, printers and peripheral devices including providing hardware and software setup, support
- Completes Access requests, password resets.
- Maintain technical documentation via solution library
- Maintain hardware asset management and software licensing
- Provide support for meeting room and audio-visual systems on-premises
- Escalate to Intermediate support as required
- Other duties as assigned by the Manager

**Education and Experience**
- College/University diploma/degree in progress in related field (Computer Systems not development/testing)
- Customer service experience preferred.
- Interest in working with technology (independent work)

**Skills**
- Fluent in spoken and written English
- Strong written and verbal communication skills
- Strong documentation skills with desire to understand and follow process
- Ability to recognize and prioritize critical incidents in a fast-paced environment
- Working knowledge of O365 administration, Active Directory, Azure AD
- Application support experience with Microsoft Productivity Suite
- Excellent problem-solving skills
- Experience with Windows 10/11 and macOS
- Mobile device support - Android and iOS
- General understanding of network devices; routers, switches, and access points

**_ Info-Tech Research Group of companies_**_ is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process._