Branch Administrator/ Product Support Coordinator

5 days ago

Thunder Bay, Canada TCAT Div of Toromont Industries Ltd Full time

Toromont Cat is looking for a Branch Administrator to join our team This position plays a critical role as the first point of contact with our valued customers and visitors as well as provides support for the sales and management teams in the Branch.

**As a Branch Administrator, YOU will experience**:

- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

**In a typical day, YOU will**:

- Demonstrate safe and environmentally sound work behaviours at all times in support of Toromont’s Health and Safety Policy, Programs and initiatives
- Review accounts receivables and contact customers on past due accounts to collect payments and ensure bad debt is reduced
- Provide efficient, courteous and professional responses and distribution of calls for internal and external customers
- Greet customers and visitors and direct them to the appropriate individual or department
- Process weekly payroll, accounts payable and bank receipts
- Reconcile debit machine payments
- Source and order office supplies and uniforms
- Maintain employee vacation records
- Coordinate flights, accommodations and event planning
- Maintain filling and provide other tasks as required

**Must-haves for this role**:

- Minimum post-secondary education
- 2 years of experience in an administrative position

**About Toromont Cat**
- With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar, Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family. Your success is our success_

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