Csr - Customer Service Representative

1 week ago


Brampton, Canada ProColor Brampton Full time

**Responsibilities**:

- Ensure excellence in the delivery of the customer experience as outlined in ProColor best practices and measured by NPS/CSI results
- Effectively manage front office operations to ensure efficient organization and support of the sales function
- Collaborate with production and sales managers to ensure vehicles are on track for timely and flawless delivery
- Provide regular and standard reporting to production and sales managers to ensure awareness on key performance metrics
- Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings.
- Sell the ProColor Services and provide outstanding customer service, in order to build strong and long-lasting relationships with clients. Communicate and interact with clients throughout the different technologies such as text

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- CSR: 3 years (required)



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