General Manager

2 weeks ago

Scarborough, Canada Aerosports Parks - Scarborough Full time

**Responsibilities**:
**We require an absolute go-getter who would not settle for anything other than the best in class. Company is looking a leader who will find ways to make things happen. Compensation ( which includes performance linked bonus ) will be good enough to attract the best talent.**

**1) Overall Operations Management**
- Assume responsibilities for the day-to-day operations of the trampoline park.
- Implement and enforce policies and procedures to maintain a safe and enjoyable environment for guests and employees.
- Supervise and coordinate all activities, including trampoline areas, party rooms, and all other attractions.

**2) Marketing and Sales**:

- Conceptualize and implement effective marketing strategies to attract new customers and retain existing ones.
- Develop promotional events and partnerships to increase park visibility.
- Assume responsibility for the sales performance and implement strategies to achieve all revenue targets.

**3) Staff Management**:

- Recruit, train, and manage a team of staff members, including supervisors, front desk personnel, event coordinators, and maintenance staff.
- Conduct regular staff meetings, training sessions, and performance evaluations.
- Foster a positive and collaborative work environment, ensuring highest levels of employee morale and motivation.
- Create schedules and assign tasks to staff members.

**4) Customer Service**:

- Ensure exceptional customer service is consistently provided to all guests.
- Handle customer inquiries, concerns, and complaints in a professional and timely manner.
- Implement strategies to enhance the overall customer experience and encourage repeat business.

**5) Financial Management**:

- Develop and manage the trampoline park's budget, including revenue and expense forecasting.
- Monitor financial performance and implement cost-control measures to maximize profitability.
- Oversee cash handling procedures and ensure accurate financial reporting.

**6) Safety and Compliance**:

- Implement and enforce safety protocols for both guests and staff.
- Ensure compliance with food safety regulations and maintain high standards of cleanliness and sanitation.
- Conduct regular safety inspections and maintain all documentation.

**7) Facility Maintenance**:

- Oversee the maintenance and cleanliness of the trampoline park.
- Coordinate with maintenance staff to ensure all equipment are in good working condition.
- Implement preventive maintenance programs to minimize downtime.

**8) Inventory Management**:

- Manage inventory levels for supplies, merchandise, and concessions.
- Implement systems to track inventory, reorder supplies, and minimize waste.

**9) Event Coordination**:

- Coordinate and oversee birthday parties, group events, and other special activities.
- Ensure efficient scheduling and execution of events.

Pay: $54,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- On-site parking

Work Location: In person

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