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Waiter/waitress (Resort)

2 weeks ago

Toronto, Canada CEM Resorts Full time

As a **Waiter/Waitress** at CEM Resorts, you will be at the forefront of our dining experience, responsible for delivering exceptional service in a high-end, fast-paced resort environment. Your role is essential in creating a welcoming atmosphere for our guests while ensuring that their dining experience exceeds expectations.

**Key Responsibilities**:

- Greet and seat guests in a friendly and professional manner.
- Take accurate food and drink orders and relay them to the kitchen and bar staff.
- Serve food and beverages in a timely and courteous manner.
- Monitor guest satisfaction and address any concerns promptly and professionally.
- Provide menu recommendations and answer any questions about ingredients or preparation.
- Ensure tables are clean, set, and ready for guests.
- Maintain knowledge of daily specials, promotions, and menu changes.
- Follow all health and safety regulations, ensuring the dining area is sanitized and organized.
- Collaborate with other team members to ensure a smooth and efficient dining experience.
- Handle guest payments and process transactions accurately.

**Skills & Qualifications**:

- Previous experience in a restaurant or hospitality setting is preferred.
- Exceptional communication and customer service skills.
- Ability to work well under pressure in a fast-paced environment.
- A passion for hospitality and providing excellent service.
- Strong attention to detail and a positive attitude.
- Ability to stand for long periods and carry trays of food and beverages.
- Flexibility to work evenings, weekends, and holidays as needed.

**What We Offer**:

- Competitive salary and tips.
- Opportunities for career growth and development within the resort.
- Discounted rates for employees and their families at CEM Resorts.
- A friendly, team-oriented work environment.
- Access to resort amenities and activities.