Financial Crime Risk Quality Assurance Analyst

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone - because when our members do well, we believe our communities should do well too. Financial Crime Risk Quality Assurance Analyst (12-month Temporary Position) **Location**: Help Headquarters**Job Type**: Full Time**myWork Options**: In-person, Remote, Hybrid**What's the job?** - As the Financial Crime Risk Quality Assurance Analyst (the "QA Analyst"), you are responsible for ensuring that the high standards set for work completed by Financial Crime Risk Management Analysts and Investigators are met. You will monitor and test analysts and investigative teams against the FCRM processes and procedures and ensures the team is appropriately detecting, analyzing, investigating and preventing financial crime at Coast Capital to protect Coast Capital and its members against financial crime threats. You also have experience identifying potential legal, regulatory and reputational risks and maintaining current awareness and understanding of relevant financial crime and legal information to support the financial crime program strategy for Coast Capital.**What you'll get to do**: - Create weekly, monthly and quarterly reports on review work performed for management. - Support or future lead phases of efforts related to tiered monitoring, such as auto-closure, segmentation, and profiling. - Use technology-based financial crime monitoring/detection tools and reports. Conduct a quality assurance review of the FCRM team's ability to monitor/analyze account activity for potential financial crime, identify potential misses and follow established practices to escalate/mitigate losses. - Identify/analyze weaknesses in procedures from the review of account activity and make appropriate recommendations in operations and processes (rules, trends, schedules) to address these weaknesses and mitigate future risks. - Responsible for compiling and analyzing financial crime risk production data and information and providing independent inferences based on the collected information. - Conduct critical review and testing on the work product of financial crime risk analysts and investigators to ensure standards are met and risks addressed. - Communicate and review test results and findings with financial crime risk analysts and investigators, and monitor for improved outcomes. - Responsible for developing and implementing standardized QA processes (e.g., sampling) for all coverage areas. - Enhance the QA process (e.g., sampling) through iterative and continuous improvement for all coverage areas. - Documenting, analyzing and communicating key risk and performance metrics related to quality reviews. - Analyze data for root causes and trends for metrics outside of appetite. Translate into training needs, policy/procedure revisions, standardize alert review process and other needs identified during the QA process with the Director, Financial Crime Compliance and Director, Financial Crime Program, Operations and Intelligence. - Create and provide training sessions to individuals or groups on identified gaps, risks, and new technology/processes. - Assist the Director of Financial Crime Compliance in accomplishing department goals through projects, initiatives and compliance program development. - Maintain expert knowledge of relevant statutes, including the Criminal Code, PCMLTFA, fraud, reputational risk and related case law. - Represent CCS in criminal and/or civil proceedings to provide direct or interpretive evidence on CCS's behalf as needed. - Monitor, identify and analyze risks, and immediately communicate new financial crime trends and emerging risks to internal partners at various levels - staff, manager, directors, and senior management - and escalate to Director, Financial Crime Compliance and Director, Financial Crime Program, Operations and Intelligence for communication to external partners (e.g. other financial institutions, law enforcement, Central 1, etc.). - Rapidly prioritize and escalate where appropriate when dealing with time-sensitive financial crime-related incidents identified through the QA review process to comply with regulatory requirements and Financial Crime SLAs. **Who You Are**: - Minimum High School and a Diploma - Specialized Certification/Professional Designation: Risk designation (minimum ACAMS or equivalent) in good standing with a minimum of 3 years post-completion experience. - Minimum 4-6 Years of current Job-Related Financial Crime Risk Management (Fraud, AML/ATF) Experience - Advanced knowledge of MS Excel, Work, Outlook, and PowerPoint - Proven proficiency in internal control development and testing - Proficient skills in word/data/spreadshe