Recreation Coordinator, Aquatics

About Our Organization:
When you join the City of Guelph, you join a team of 2000 full and part-time employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment.

As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options. Our corporate values are integrity, service, inclusion, wellness, and learning. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.

Job Summary:
**Your Role**
- Assist with the overall governance of City wide aquatic programs at municipal pools including indoor, outdoor and wading pools.
- Assist with the supervision, training, mentoring and evaluating of a large staff team.
- Assist with the planning, development and execution of a variety of aquatic programs including youth, preschool, children, adults, seniors and summer camps.
- Assist with the recruitment, training, coaching and the evaluation of staff, provide coaching for improved performance, develop goals and objectives and conducts annual performance appraisals for final approval.
- Assist with analyzing and assessing recreation program requirements by the identification of trends, demographics and new techniques to determine the needs of the community ensuring that the market is responsive.
- Maximizes the use of aquatics facilities through cooperative program initiatives, partnership arrangements, community resources and special events; investigate the feasibility and develop new program initiatives.
- Provide input in the preparation and implementation of policies, operating procedures, work methods and standards that support the delivery of aquatic recreation programs, assist in monitoring the operating performance against established policies and procedures.
- Assist with the preparation of annual work plans, annual business plans, and operating budgets for approval.
- Monitor and evaluate operational budgets and ensure financial accountability for assigned budget.
- Assist with the execution of marketing and sales plans to maximize revenue, usage and customer service satisfaction; collects and analyzes data related to customer feedback and effectiveness of marketing and sales initiatives.
- Liaise and represent the City of Guelph while working with the Lifesaving Society, stakeholders, suppliers, schools, contractors and the general community.
- Respond to emergencies, inquiries and complaints and ensures a positive relationship between the public, outside agencies and internal staff at all times.
- Ensure compliance with the Occupational Health and Safety Act and Regulations, City of Guelph policies and established industry guidelines.
- Perform other related duties as assigned.

**Qualifications**
- Experience motivating, training, and supervising staff in a service-oriented environment.
- Current Red Cross or Lifesaving Society Instructor, current National Lifeguard certification, Standard First Aid / CPR-C.
- Must possess one of the following: Standard First Aid Instructor/Examiner, NL Instructor/Examiner or Red Cross Water Safety Instructor Trainer.
- Superior interpersonal skills including the ability to work effectively in a team environment.
- A team player with excellent interpersonal skills.
- Respect and understanding for how to handle highly confidential, sensitive issues and information.
- Strong organizational, analytical and problem-solving skills.
- Knowledge of the Occupational Health and Safety Act.
- Intermediate skills in Microsoft Office (Word, Excel, Outlook).
- Excellent communications skills with the ability to communicate with all levels of staff, stakeholders and the general public.
- Excellent customer service skills with the ability to resolve customer inquiries/complaints effectively.
- A satisfactory Police Record Check and Vulnerable Sector Check would be required at time of offer.
- High Five Certification.
- Experience with Perfectmind is considered an asset,
- Aquatic Supervisory Training would be considered an asset.
- Ontario Fitness Certification and/or/Aquafit/Aquatic Therapy Certification would be considered an asset.
- Pool Operators Certification would be considered an asset.

**Rate**

$31.92 to $39.20

**How to Apply**

The City of Guelph is an equal opportunity employer that values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.