Vp, Operations

5 days ago

Halifax, Canada Resolute Health Corporation Limited Full time

As Canada’s largest independently owned obstructive sleep apnea treatment group, Resolute Health delivers a patient-centric health care experience through its clinic operations across the country. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health care. Built on a model of continuing care, we believe that if we do right by a patient we will create a lifetime relationship. If you aspire to change the lives of those we serve, then we may have a wonderful opportunity for you.

We are currently recruiting for a **VP, Operations - Atlantic** to join our team of dedicated professionals in **Halifax, Nova Scotia**, under our **Snore Shop Atlantic** brand.

Reporting to the CEO, the VP Operations - Atlantic will influence and inspire the team to deliver a motivated, compassionate, and, most of all, a memorable patient-centered experience.

**Key Accountabilities**
- Identify opportunities and strategies for growth and improvement, both within your region and across the company as a whole, that are consistent with our values, revenue targets, and business objectives, all of which ultimately lead to improved financial
- Utilize data to assess and support the adoption of new tools, technologies, and processes to effectively manage the
- Monitor and manage a comprehensive suite of Key Performance Indicators, specific to each key element of the service, that ensure a concise understanding of how each function is performing against target and identifying opportunities for improvement and areas requiring special focus.
- Ensure your team has the skills and knowledge and support to provide an exceptional patient
- As an ambassador for the business, develop a visible community profile that demonstrates empathy, respect and the highest level of care for our
- Achieve a consistent high degree of quality, safe and efficient sleep apnea services in accordance with operating
- Lead by example and act as a coach to motivate your team to take accountability for results by sharing knowledge, experience and responsibility in a drive for the highest standards of professionalism, sales and service excellence.
- Strong change management skills and ability to adopt technology and reporting platform changes to support operational improvements.Manage relationships with key stakeholders such as physicians, local government health authorities and local business

Success in this role will depend on the degree to which you are able to effectively contribute to and translate national business strategy into regional results while maintaining the highest level of patient care in our industry. Familiarity with sleep therapy treatment is an asset but not required.

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