Data Analyst

**About Queen's University**

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

**Job Summary**

**A Brief Overview**
Do you want to play a part in the digital transformation of one of Canada's universities? If exploring new cloud platform technologies and learning new skills sounds exciting to you, then we would love to hear from you about this role.

The Information Technology Services (IT Services) department is looking for an experienced IT professional to take a leading role in developing critical data pipelines and dashboards to drive data-driven decision making throughout the university. The Data Analyst will work with our experienced team of data professionals to define, develop, implement and support our critical data platform services. This role is essential to the success of the ECRM (Constituent Relationship Management) program by cleaning, defining and transforming data into meaningful models and visualizations to serve as the life blood of our organization.

This position builds databases, data pipelines, and dashboards, and performs queries to generate relevant information, and interpret and communicate results. This position analyzes and makes recommendations to improve database, query, and report functioning. This position designs and implements data discipline, quality assurance, data sharing, and legislative compliance. This position also updates and maintains the data catalogue and metadata repository.

**What you will do**
- Builds databases, data pipelines, and dashboards.
- Builds database queries to generate relevant information, and interpret and communicate results.
- Develops and maintains reports, dashboards and visualizations.
- Performs data analysis using statistics and modeling and creates reports.
- Analyzes and makes recommendations to improve database, query, and report functioning.
- Interprets data needs, and determines which data sources to use.
- Supports staff on use of systems, troubleshoots issues that may arise, and communicates problems to technical resources.
- Designs and implements data discipline, quality assurance, data sharing, and legislative compliance.
- Updates and maintains the data catalogue and metadata repository.

**Required Education**
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

**Required Experience**
- More than 3 years and up to and including 5 years of experience.
- Experience with data architecture, higher education data taxonomy, and/or business processes considered an asset.
- Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
- Provide effective consultation and advice on non-straightforward and/or complex issues.
- Interaction with others requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the different needs of different audiences.
- Builds relationships, trust and credibility.
- Prioritize and distribute work to deliver objectives on time and to the highest standard.
- Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
- Actively participate in project team meetings and develop individual and unit project plans.
- Lead procedural or technological change within a unit.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Seek information and input to fully understand the cause of problems.
- Appropriately assesses risks before making a decision.
- Contribute to the creation and evaluation of possible solutions.
- Take action to remove obstacles and address problems before they impact performance and results.
- Promote a work environment that is free from sexual violence, harassment and discrimination, and the ability to show empathy for those who have experienced trauma.

**Employment Equity and Accessibility Statement