Accounts Receivable Specialist

**Accounts Receivable Specialist**
**Reports** **To**
Accounting Manager
**Summary**
The Accounts Receivable (AR) Specialist is directly responsible for performing data entry and related duties in posting accounts receivable transactions and payments. This includes maintaining AR ledgers, credit balances, and resolving account irregularities. The AR Specialist will also administer claims, refunds, adjustments, and any other accounting transactions related to AR management. This position involves diplomatic interaction with customers to provide billing information and support to facilitate swift payment of invoices due to the organization and shall have the responsibilities for the collection of all accounts receivable, development and maintenance of customer files. Other responsibilities will include the resolution of any invoice discrepancies, calculation of volume month end credits, finance charges on overdue accounts, and reconciliation of Accounts Receivable statements. The AR Specialist will be responsible for maintaining credit policies and procedures, including the investigation of new customers, extending credit lines, granting credit, and following up.
**Core **Competencies**
- Customer Focus
- Communication
- Ability to work under pressure
- Teamwork
- Quality Orientation
- Problem Solving
- Accountability and Dependability
- Ethics and Integrity

**Job Duties**
- Collaborate with the VP Administration to maintain collection goals and general AIR performance levels.
- Analyze AR aged report - report any overdue accounts to VP Administration
- Collection of account receivables
- Solve any discrepancies on invoices
- Maintain customer master files and sub-accounts
- Ensure credit policies and procedures are followed according to established guidelines and applicable legislation
- Communicate with internal/external sales representatives and accounting/tax professionals as necessary to complete job duties.
- Post and reconcile customer payments to general ledgers.
- Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers.
- Form collection strategies to mitigate customer objections to making timely AR payments.
- Investigate collection problems and advise customers on corporate AR policies and procedures.
- Investigate and resolve billing discrepancies or misapplied cash transactions.
- Customer visits when required
- Assist the VP Administration in the year-end closing and inventory count.

**Requirements**:

- Bachelor's degree in Accounting, Finance, or Business Administration and 2 years of direct experience in an AR capacity, or an equivalent combination.
- Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records.
- Strong knowledge of collection regulations and fair credit practices.
- Must possess a high level of moral judgment for handling confidential information and monetary transactions.
- Experience in gathering data, compiling the proper information, and preparing financial reports.
- Able to perform moderate to complex account reconciliations.
- Strong diplomatic, negotiation, and conflict resolution skills to manage overdue payments and delinquent accounts.
- Basic knowledge of accounting systems, budgets, and internal controls.
- Effective diligence and a high degree of accuracy.
- Strong work ethic and positive team attitude.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Excellent teamwork and team building skills.
- Able to effectively communicate both verbally and in writing (French and English proficiency).
- Able to build and maintain lasting relationships with other departments, key business partners, and customers.
- Strong problem identification and problem resolution skills.
- High level of proficiency with Microsoft Office productivity suite.

**Working Conditions**
- Good hearing required for extensive telephone use.
- Ability to attend and conduct presentations.
- Manual dexterity required to use desktop computer and peripherals.
- Overtime as required.

**Job Types**: Fixed term contract, Full-time
Contract length: 3 months

**Salary**: $22.90-$25.48 per hour

Schedule:

- Monday to Friday

Application question(s):

- Are you fluent in both English and French?
- Do you have a degree in Accounting, Finance, Business Administration, or a related field?

**Experience**:

- Accounts receivable: 2 years (preferred)