Program Coordinator

**Program Coordinator (Solid Waste Volunteer Coordinator)**:
**Requisition ID**:36895

**Company**
Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

**Main Purpose & Function**
The Solid Waste Volunteer Coordinator provides oversight, coordination, and management for all aspects of the City’s neighbourhood cleanup programs, including Neighbourhood Cleanup Party, City Hosted Cleanups, and Adopt-a-Block Program, and is responsible for developing, implementing and monitoring strategies and initiatives related to the cleanup programs.

**Specific Duties & Responsibilities**
- Manages and coordinates the Neighbourhood Cleanup Programs by:

- responding to inquiries, tracking and addressing any issues or complaints and providing education
- organizing, coordinating, and attending annual kick-off and wrap-up events;
- organizing, coordinating, and attending periodic cleanup events hosted by the City;
- supporting major cleanup events organized by external program partners and volunteers;
- managing and updating the volunteer database as required;
- coordinating cleanup supplies delivery and drop-off and managing inventory;
- managing sponsorships to the program and promoting programs through different channels;
- creating and maintaining an online map of cleanup locations;
- identifying opportunities and potential partnerships to expand program; and
- preparing work plans, surveys, schedules, cost estimates and budgets
- Collects, analyzes and interprets data for performance metrics and prepares routine statistical reports, tabulations, and identifies trends
- Develops and implements standardized work protocols and safety procedures governing the activities of program staff
- Monitors and tracks issues of programs, and researches, develops, recommends and implements strategies for improvement
- Develops and provides recommendations of new strategies, policies, procedures, programs, systems and methods for effectively dealing with improvements to the programs
- Develops and maintains strong, positive relationships with a broad range of internal City staff from various departments, community groups, business improvement associations, community policing centres, government and private organizations, schools, and individual members of the public.
- Plans, assigns, reviews, and supervises the work of staff supporting the program
- Assists with preparing Council Reports, by-law amendments, research, analysis and presentations
- Participates at public meetings, special events, presentations, workshops, and open houses, as required, outside of regular business hours, including evenings/weekends
- Monitors and evaluates the effectiveness of various promotional/educational programs and activities in terms of meeting program objectives and community acceptance
- Reviews and identifies gaps and risks from existing programs and develops and implements mitigating measures
- Works with the Communications team to develop and disseminate promotional material including press releases, newsletters, brochures, website contents, social media releases, and displays
- Manages contracts and purchase orders, including scope or work, cost estimates, budget preparation and monitoring, and ensures deliverables are met by contractors and external consultants
- Reviews and approves invoices, and assists with program administration
- Develops and maintains project documentation according to Project Management Framework (PMF) requirements as required
- Other duties and responsibilities as assigned

**Qualifications**
Education and Experience:

- Diploma in Marketing or Event Management and minimum three years of related experience in planning and coordinating events or an equivalent combination of education, training and experience
- Experience coordinating events, including planning and managing logistics an asset
- Experience in public speaking and outreach to large group of audience an asset
- Training or experience in community-based social marketing and solid waste management is an asset;
- Some supervisory experience is an asset;
Knowledge, Skills and Abilities:

- Thorough knowledge of the principles and techniques relating to project programming and scheduling techniques, public processes and coordinating the activity of various agencies an