Hiring Servers

2 weeks ago

New Hamburg, Canada Imperial Market and Eatery Full time

**Summary**:Imperial Market & Eatery servers & bartenders ensure the best possible overall guest experience with emphasis on providing quick, efficient, and friendly customer service, engaging customers, preparing high-quality beverages, and maintaining a clean and orderly working environment.

**Hours of work**: Will vary. Imperial Market is a 5-day a week operation. This position requires flexible availability and hours, including evenings, weekends, and holidays. Schedules and hours vary depending on business requirements.

**General accountabilities**:

- Warmly greet customers as they enter the restaurant
- Seat customers in restaurant
- Provide exemplary service to customers - ensure beverages and food are delivered in a timely and friendly manner
- Maintain a clean and orderly seating area including clearing tables of all glasses and plates as appropriate, wiping tables after use, picking up food & debris from the floor, etc.
- Maintain a clean and orderly back of bar area including cleaning all glasses, wiping the bar as needed, putting glasses away, cleaning up spills and breakages as soon as they happen, etc.
- Ensure bar is always fully stocked with beer, wine, liquor, and related supplies such as ice, glassware, napkins, straws etc. (bartenders only)
- Look for bottles with low quantities and ensure you have back ups (bartenders only)
- Clean glasses, utensils, and equipment as needed
- Prepare lemons, limes, and other beverage garnishes as needed
- Accurately count and manage floats
- Accurately perform end of shift cash out
- Thoroughly perform all daily and weekly cleaning duties assigned to shift
- Interact with customers, especially those sitting alone at the bar - make it a priority to chat with them and ensure customers are enjoying themselves
- Take and manage reservations
- Answer the phone
- Check phone messages at the beginning of each shift and periodically throughout the day
- Take and prepare takeout orders, accept payment from customers
- Ensure the server duties are being performed during the day and that the close has been done properly by the servers and kitchen in the evening
- Full and thorough execution of opening and/or closing duties - ensure you leave the entire bar area (including seating) clean, fully stocked, and ready for the next shift
- Check identification of customers to verify age requirements for purchase of alcohol

**Required qualifications**:

- Minimum 1 years of related experience in food and beverage services is preferred
- Experience with invoicing, cash, deposits, cash handling controls, and inventory control
- SmartServe certified
- Excellent communication and interpersonal skills to effectively interact with other members of the team and the general public

**Job Type**: Permanent

**Salary**: $15.50 per hour

**Benefits**:

- Company events
- Discounted or free food

Day range:

- Holidays
- Weekend availability

Work Location: One location

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