Account Manager
6 days ago
Maxim Software Systems is on a mission to empower health professionals with intelligent software and exceptional service.
Job Duties:
- Reaching out to dental offices to discuss current setup, planned growth, and how our products and partners can help
- Develop deep and meaningful relationships with all clients (and all of their staff members) to provide advice on challenges and solutions for their needs.
- Integrate customized technology solutions to assist clients in achieving their goals.
- Retain accounts and ensure exceptional service is provided, which includes responding to customer concerns, developing solutions, coordinating contract implementations and managing customer contractual commitments to ensure retention.
- Consult dentists and their staff on a variety of business-related topics.
- As this is a self-managed position, you will work directly with the CEO to develop and execute your own strategic plan for achieving the role's goals.
Additional Job Duties: Manage multiple accounts, ensure that a high level of customer retention and satisfaction is maintained, engage with multiple customers on a daily basis by reaching out to new and existing clients, and by developing campaigns for maintaining customer loyalty, implement strategies for retaining customers requesting to terminate or downgrade their account, record changes to customer accounts, update service packages, add accounts, and remove accounts as needed and other duties as requested.
We offer a competitive compensation package including base salary, sales incentive plan and benefits package. We believe in personal and professional growth for our team members and will contribute up to $500 per year for any self-development courses taken.
Please submit a cover letter describing your fit with Maxim's purpose and core values.
**Salary**: $40,000.00-$45,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Flextime
- Life insurance
- On-site parking
- Vision care
- Wellness program
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
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