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Front Desk Customer Service Representative

2 weeks ago

Tsawwassen, Canada Tsawwassen Martial Arts Full time

**Overview**

**Responsibilities**
- Greet guests warmly and assist them with check-in and check-out procedures.
- Perform data entry tasks accurately to maintain up-to-date guest information.
- Address guest complaints or concerns promptly and professionally, ensuring satisfaction.
- Collaborate with other departments to ensure seamless service delivery.
- Maintain cleanliness and organization of the martial arts school.

**Skills**
- Strong customer service orientation with a friendly demeanor.
- Excellent communication skills in English.
- Proficient in data entry with attention to detail for accurate record-keeping.
- Ability to analyze situations effectively and provide appropriate solutions.
- Sales skills
- Professional phone etiquette to handle inquiries efficiently.
- Adaptability to work in a fast-paced environment while maintaining composure. Join us as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences

**Job Type**: Part-time

Pay: From $20.00 per hour

Expected hours: 16 - 24 per week

Work Location: In person