Room Attendant

**_The Holiday Inn Express & Suites_** is looking for an enthusiastic individual to join our team as a Housekeeping Room Attendant. We celebrate Housekeeping Room Attendants as the heart of our hotels. Without you, we simply could not deliver on our promise of true hospitality. Your passion for cleanliness and eagle eye for detail really helps to set us apart, and your commitment to friendly customer service brings our guests back time after time.

There are opportunities to cross-train in other positions also.

**Why Is**_The Holiday Inn Express & Suites_** A Great Place to Work?**

At the _Holiday Inn Express & Suites,_ we want our guests to rest and feel energized and ready for the day ahead which means we need team members to demonstrate the following service behaviors:

- ** Make a Connection -** show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way
- ** Be Helpful -** familiarize yourself with all the services in the hotel and the local area to answer any questions and give guests what they need to find their own way
- ** Be Efficient -** take ownership and play your part to get things done by making things easier for guests; doing as much as in advance and multi-task when you need to

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

**What You’ll Do**

Our Room Attendants are required to complete the day-to-day housekeeping of the Holiday Inn Express & Suites. Room Attendants are responsible for ensuring all brand cleaning standards are maintained and that we provide a superior experience to all guests throughout their stay.

**Job Duties**:

- Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors.
- Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
- Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways.
- Washes shower walls and tub cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks, and walls in order to have clean and sanitary guest and public restrooms.
- Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
- Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
- Strips bed of all linens and remakes with fresh linens.
- Vacuums rooms, public areas, and hallways.
- Checks lights and remotes to ensure all are in working order.
- Maintains a friendly, cheerful, and courteous demeanour at all times

**What You Need**:

- Must be able to work a variety of shifts including, evenings, weekends and holidays.
- Nice to have...Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
- Must work well in a team environment and respond well to direction.
- Proven organization, communication and multi-tasking skills required.
- Ability to work independently and work well under pressure.
- Previous experience preferred.

**What We offer**:

- On-the-job training and uniforms are provided.
- Competitive starting wages
- Accommodated scheduling practices to give team members the optimal work/life balance that suits your needs.
- Professional development training. You can take all the training you want/need, and we will satisfy your eagerness to learn and grow with us.
- IHG Employee Room Discounts are available when you travel to any one of our 6000 hotel destinations worldwide.
- Monthly employee appreciation celebrations to celebrate our most valuable assets, our people.
- A robust group benefits package for all part-time or full-time team members that include access to all employee assistance programs that support mental, financial, physical, and emotional well-being.