Naturopathic Clinic Administrative Assistant

**Patient Experience Coordinator - Part-time and Casual**

Our beautiful naturopathic practice is seeking support from part-time clinic assistants. We help people in our community to balance their lives through preventative healthcare. Our clinic offers Naturopathic medical care, IV nutrient therapy, aesthetics, naturopathic dispensary and more

We are excited to welcome 2 new members to our team, individuals who are passionate about living a health conscious life. Having a passion for health and wellness is more important than knowledge of how a clinic runs (we can teach most of that). It is your desire to care for people and supporting our community’s vitality that we seek from you. We recognize that our support staff set the tone for our patients’ experience and we appreciate the love and care they put into their work. Having experience in the service industry will be key (we love to make people healthy AND happy) as well as a keen eye for detail and some computer savvy skills.

As a Patient Experience Coordinator, you’re the smiling face of the clinic, you love helping people, are passionate about all things natural living and are looking for flexibility to support your progressive lifestyle.

Our favourite things about you:

- Your welcoming vibes
- Your love for and experience in excellent customer service
- Your passion for natural living and preventative health
- Your availability to work weekends and flexibility to cover holidays
- Your excitement to learn and grow with us

Some of the things you’ll do on the daily:

- Welcome patients and make sure they feel taken care of
- Keeping our clinic clean and sanitized
- Support our practitioners with booking and billing patients in the clinic using Jane app
- Support the doctors with patient care
- Be the go to person to share knowledge and enthusiasm to prospective and current patients on the services we offer in the clinic

It would be extra helpful if you
- Love being organized and super vigilant with a clinically clean environment
- Have an interest in or some experience with systems/processes/procedures
- Have experience with JaneApp or are generally savvy with computers
- Have experience in a spa or retail setting
- Have computer skills and experience with point of sales systems

If this feels like a good fit for you, check us out and get in touch

hydrateiv.ca

**Hydrate IV Wellness provided the following inclusive hiring information**:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- Women-led organization

**Show up and show us how amazing you are and we will offer regular bonuses and/or raises as you continue to support Hydrate IV Wellness Centre grow and thrive.

**Job Type**: Part-time

**Salary**: From $17.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Flexible schedule
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

COVID-19 considerations:
Currently all persons in any medical setting are required to wear a mask during their working hours and patient contact.

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (required)

**Experience**:

- Retail sales: 1 year (preferred)
- Restaurant: 1 year (preferred)
- Spa services: 1 year (preferred)
- Receptionist: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)